Wendy's 1000 North Hills Boulevard, Reno, NV 89506

"I'm always quite pleased at how fast your drive through is, no matter the size of one's order. I'm also happy that your baked potatoes are a good size and baked fully. And I'm happy your employees remember to give me all the condiments and utensils I need to enjoy my meal. Thank you for keeping it fast, but worth it!"

"Honestly they are so delicious and have the best value deals around for fast food options. I always do the biggie bag deal which is 5 or 6 bucks. You get your choice between 3 entree type sandwiches, fries, 4 piece nugget, and a beverage which you can make into one of there delicious frostys. If you haven't been to Wendy's in a while and are looking for a good deal like fast food should be I highly recommend them. You will not spend to much money and have a full belly at the end."

"If i could, I'd give them 0 stars. I went in to order off my app, and the young man didn't get my order right at all. I was using an offer that was on my app, and I paid for the offer, but I did not get the offer that I paid for. Missing my whole offer and didn't notice until I got home. Tried calling several times but kept getting the person that I'm trying to reach isn't taking calls at this time. Shocking really left a message, but I am pretty sure no one will call me back. The young man never gave me my receipt. I just know I wad order number 1108. I'm so mad, but I'm not wasting gas to go yell at them. It's sad that the app tells you to have them scan before you pay in the restaurant, but they don't take the time to even read what you are ordering. Sadly, I'm sure nothing will happen because I am writing this. I'll try to call again in about an hour. I ordered 2 pretzel baconators because it was buy one get one for 2 dollars which never even was giventome. I also ordered a Jr. bacon cheeseburger w/no tomatoes or lettuce because I'm extremely allergic to them. Shocking, it's on my cheeseburger and a small fry w NO salt because I don't like salt. It's all over my fries. It's sad that you are standing in front of them they can't get your order right. I have to say I should have looked to make sure that my order was right before leaving, but I had faith in them due to the fact I ordered inside the restaurant. Sadly, I most likely won't be going back again. So, from me to you, check your order before leaving inside the restaurant or the drive-thru. Mrs. Warren Thursday, January 4th, 2024 Sadly, as I expected, when I finally got ahold of management last night. The lady barely spoke any English, and because she didn't want to do her job and correct what they did wrong by not giving me my whole order and then the things 2 things they did gve me I could not eat not because it wasn't enabled but because im deathly allergic to lettuce and tomatoes which i tell every place i get food at when i am ordering it so they know then i also told him no salt on my fries which was covered in salt. So, instead of the night manager doing her job to fit what happened to me, she just hung up on me not just once but twice. The third time, she called her back, and she acted like I was at fault. All because the cashier did not give me my receipt and her employees . They didn't help me, and when the lady said to call her back 5 minutes later and shocking, no one answered that phone the 20 times i tried to call back last night. So, I decided to call back this morning and talk to another team of management. I explained to her what all took place, and she told me how sorry she was to hear that, but no one helped me. They were more than eager to take my money last night, but not give me my whole order. All because their cashier did not give me my receipts which as she said was the only way she would help me, and sadly, I paid cash so i didn't even have my bank statement to prove i order food from them. So, as i was trying to explain all of this to the morning manager what I had gone to through she told me she was sorry to hear what I had to deal with the night before. But there's nothing she could do to help me with any of the problems that I had to deal with my order because I paid in cash and no proof i spent the $20. I thanked her, and she hung up. So because of all that, I do not recommend you wasting your money or your time by going to these Wendy's because they don't care about you as the consumer or the customer. I do not expect anyone from the higher management or the ownes from that store to reach out to me to correct their wrong by not giving me what I ordered or even trying to give me my money back since I never received what I paid for in cash. One less customer Mrs Warren"

"Don't recommend this place. It was horrible all the way around. Food quality was not good and the customer service was disgusting. Charged $2.30 for a med drink when McDonald's is $1 for a large. Just don't waste your time."

"Super friendly and efficient team! No matter how long the drive thru line is I've never spent more than 5 minutes tops from start to finish. Food is always super super fresh, you can tell it's made to order. I Really appreciate every employee I've encountered here... they all deserve a raise as far as I'm concerned! Good help is hard to find these days and this Wendy's somehow managed to get an entire crew of fun and energetic folks that actually give a damn and it shows!!"