McDonald's
5148 Mae Anne Avenue, Reno, NV 89523
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Location & Phone number
5148 Mae Anne Ave, Reno, NV 89523, United States
About the Business

McDonald's is a renowned cafe, food, restaurant, and store located at 5148 Mae Anne Avenue, Reno, Nevada, United States. Our Terms and Conditions have recently been updated, so please take a moment to review them on our website. You can now conveniently order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food exactly how you like it with our convenient location amenities. McDelivery is available on various delivery apps such as DoorDash, Uber Eats, Grubhub, or Postmates. You can also order McDelivery through the McDonald's app. Menu items may vary by location, so make sure to check the app for availability. Our app also offers Mobile Order & Pay within a 5-mile radius of participating McDonald's locations. You can register various payment cards in the app, including Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. We also offer curbside pickup for a contactless experience. We record video for service improvement, technology development, and security purposes. Visit our McDonald's Restaurant Jobs page to find job listings near you. Due to state and local regulations, some restaurants have adjusted their operating hours, so please check the app or website for details. The health and safety of our employees and customers is our top priority, and we have implemented various safety measures in response to COVID-19. McDonald's has been serving quality food and quick service at an affordable price since 1954. Visit us for favorites like McCafé coffee, tasty breakfasts, and delicious burgers. Our restaurants offer amenities like Drive Thru, McDelivery, and free WiFi. Check out our deals page for the latest offers and use Mobile Order & Pay on the app for a seamless experience. We look forward to serving you at McDonald's!"
Reviews
"The people here are so quick to push you out of their store no matter what, takes a hot minute to get your order unless you use a kiosk, and something is always wrong. Oh, and don't even think about ice cream here, typical "it's broken" response. Lazy people working here and I am tired of not being able to get any frozen treats. I'll be getting a hold of corporate, tired of the excuses and terrible service"
"Had to wait in line for like 30 minutes with only Two cars ahead of us and even then those cars waited fOREVER too. Thinking since we waited that long the food would be fresh but no of course not, Cold stale fries and burgers were cold and nasty too. RIDICULOUS."
"I would expect that if they state in the drive thru window that they are open til at least 11 PM everyday that by placing a mobile order at 9 PM would be reasonable and someone would be working. However, that was not the case for me and I was met with no one working the building besides 1 janitor that didn’t even speak English. If you plan on getting McDonald’s, I would completely avoid this one. I ended up driving to the one on Keystone and even though it is out of my way and the lines are long, it at least has people to make it functional."
"They undercooked the heck out of all the burgers. Trying to get a refund so we will see what happens.(update phone is off the hook so can't call in...)"
"Absolutely horrible service. One of the worst I have ever had. They messed up my order, gave me a slopped together burger (that was not cooked and pink inside, disgusting) when I ordered a chicken sandwich, a spicy chicken, got a regular chicken. Called to let them know at 8:45pm after a long day and got a so called manager name Yesenia. She didn’t care, couldn’t find the order number, hung up on me and wanted the food back with receipt that night! I told her I’m not coming back after I’m home which is 15, 20 minutes away. My daughter at this point said she just eat it because she has school early morning. She said bring food back next day to remake or if not I don’t get it made again. I just want my money back I told her. She said she would not refund for eaten food. Wth. you messed it up, it’s late and now your not at least apologetic for it. Unbelievable the attitude and rudeness I got and I was polite the whole time. I asked for main manager’s name there, and Yesenia let me know she is and she would report it to regional manager. ATTITUDE. Just disgusted with my experience at this McDonald’s. No excuse to undercook food, along with poor customer service . Hopefully they fix this and there customer experience especially with people that work there and act like this. I won’t be wasting my time or money at this McDonald’s again and neither will the rest of my family."
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