AmericInn by Wyndham Sioux Falls North

"Surprised to see the 4.4 average. We stayed there 3/1/3/3 for Pheasant Fest. First, someone unlocked our door the second night of our stay and started walking in our room while my wife and I were in bed, when they said "oops" and turned around and walked out!!! I mentioned it at check out to the young man behind the desk, he was not concerned at all, and offered a $20 discount to shut me up. I explained it wasn't about that and that it was a matter of security and and safety of their guests. He had no interest in listening. We also had to have our key cards reprogrammed 3x during our 2 night stay. A couple of days later, I happened to notice my credit card statement, the charge for the room was considerably more than the receipt I got at checkout after my $20 discount. I called to have it corrected. The person who answered said she was the GM and that she was in a mtg and would have to call me back...Hmm, ok, then why are you answering the phone? Needless to say, she never called me back! Next, as of 3/20/24. I have left 4 other messages with the staff that have answered, explained the situation, and all have said i have to talk to her (the GM), who conveniently is never there when i call. I am not one to give bad reviews, but I am very frustrated with the lack of communication whether it be the staff not passing the msg, or the GM, simply not caring enough to call me back. Definitely will stay somewhere else next time we are in Souix Falls!!!"

"We stayed for two nights this past week. The motel was full and one gal was doing everything from checking in everyone to running the bar and she did a fantastic job. She was very friendly and courteous so a great job by her. The young man that let us her out early was very friendly as well as when we asked for anything they were eager to help us. Our room was clean and the breakfast was good. I would definitely stay there again."

"No complaints here best hotel yet clean room bathroom is impeccable pool has a little too much chlorine but other then that no complaints the front desk lady was helpful in finding lunch and very friendly"

"Everyone was super friendly and kind, the rooms were clean. The breakfast was the typical continental breakfast with a change of hot choice for the 3 days we were there. Coffee was readily available 24 hrs per day and was fresh and hot! The hotel was not really close to anything but not located too far away that we couldn't drive within a few short minutes."

"I booked this hotel because it had a king bed, but when I showed up at 9pm they said they didn’t have any kings available and we’d have to sleep in a double queen room. The front desk smelled very strongly of weed. The rooms were clean, but the blankets on the beds were basically just sheets, very very thin. Overall a clean hotel but I would call to make sure they have your room before booking as she said we aren’t the only ones this has happened to."