CHI St. Vincent Diabetes and Endocrinology Clinic - Hot Springs

"Had an appt and a CT scan two months ago and I tried about ten times to get a hold if them and they never called me back or I get hung up on. Dr Burroughs was very nice when I saw him, but that office staff does not seen to know what they are doing or how to treat people nicely"

"The staff in records is very unprofessional. I have it all on record the unbelievable way this woman acted. Could have been a bad day but not professionally at all"

"Two years ago the billing department was switched from one to another company. The old company billed tricare which I've never had. The new billing company has attempted to bill my medicaid for this visit, but they've kicked it back to the hospital for it being too old of a request. I am now receiving daily calls for payment. I am on medicaid and attempting to collect a medical bill from a person holding medicaid is illegal. They've sent it to collections and said they can't do anything."

"The apn there is very rude and dismissive"

"The staff and Doctor were great. I wasn’t dismissed like most medical offices. I was tested and explained what my options are. Thanks for not making my experience terrible."