Pedego Electric Bikes Ahwatukee

"Had a flat tire three blocks from Pedego Ahwatukee. Managed to push it over to the shop (I'm 68 so flats are a chore). Being early AM, Tom had a few minutes to discuss options. He was able to patch and air in up, all within ~20 mins! A week later, I went back for Tom's opinion on my squishy brakes. Kindly, he got right on it and bled the brakes effectively and quickly. He is friendly, highly knowledgeable, and has all the right tools -- I'll go there and gladly pay, knowing it will be done right! You might consider doing the same."

"Tom is amazing. I am a repeat Pedago buyer so I didn’t need convincing. He helped me select the right model for my needs."

"After almost 20 years away from recreational bike riding and a sedimentary lifestyle, my wife Stacie convinced me that we needed to be exercising more now that we are in our 60’s. I was getting a similar message from my Doctor. My sister-in-law had purchased a Pedego so of course we were interested in finding out more, although being the frugal spender I am thought “that’s a big investment” especially for two bikes, can Pedego really be that great? Well, the answer is an astounding YES! At first, I was very hesitant but eventually we decided to spend a weekend test driving a few brands that we would be able to ride before purchasing. Honestly, I was not optimistic or excited about this. So off we went on our adventure to look at E-bikes. Our first stop was a local bike shop down the street which we quickly realized did not carry any E-bikes so we then moved on. The next stop was a nice shop that carried multiple brands. We asked, “what about the ones we see on the internet” and got a really nice explanation that “we’ll do our best to repair them, most shops don’t carry the parts for those brands in stock so sometimes it can take a long time for the repair to be completed” (this was a consistent message at most shops we visited). They did let us test drive a bike around the parking lot for a couple minutes and since I had never been on an E-bike my interest was increasing a bit. We then moved onto the next shop and although they sold E-bikes they could not offer a test drive. Our final stop of the weekend was at Pedego where we were greeted by Tom Luman who owns Pedego Ahwatukee, as if we had been long time customers. It was quite a refreshing experience. Tom was low key, no pressure and answered all our questions as silly as they might have been. We learned all about Pedego, Peddle Assist, Throttle and after looking at a few models we thought that the Interceptor model would be good for us. Tom said, “hey, let’s go for a ride which ones do you like”? I think Tom knew riding the bike would sell itself. We picked out two bikes and Tom got them ready for our test drive. Tom guided us to a parking lot so we could get acquainted with the bikes, seat height, peddle assist and the throttle. Then off we went for our test ride. We rode for a about ½ hour and really fell in love with the Pedego bikes but more importantly we were so impressed with how we were being treated by Tom, who explained the 5-year warranty, theft replacement guarantee and how no matter where in the US we might be, all the Pedego dealers would treat us like family even though each store is locally owned. Tom was great as is the Pedego customer service and we were ready to buy. I asked “when could we have the bikes delivered if we purchased them today” to which he responded, “how about 3pm this afternoon?” I WAS EXSTATIC and said “PERFECT, let’s do it”. Although Pedego was not the least expensive brand, we were so impressed by how we were treated we could not see us purchasing any other brand of E-bike. PEDEGO was the brand for us. As a side note, although we’ve lived here is AZ for 6 years, we are seeing our environment in a whole different way and now have a bike rack for our car and planned some trips around bike paths."

"The customer service experience at Pedego was amazing. Staff is helpful when you need them, but not pressuring you to buy a bike. Informative, knowledgable and offered fair pricing. Service after the sale has also been awesome."

"I paid as much as I would for a nice used car for my city commuter at pedego approx. 2.5k and I've had to pay for repairs nearly every month for the past three years for tire repairs. This city commuter wasn't made for Arizona it was made for somewhere with skating rink type of smooth roads. Don't sell this bike here or make the tires more durable because this is devastating. And not to mention when I moved from phx to Mesa they wouldn't honor my "five year warranty" so I had to pay extra. Be careful. You can buy a motor on Amazon for a normal bike for about $200. I know better today. I love this bike but it's too heavy and it pops too damn much. It's kind of a burden."