Fry's Pharmacy 1845 East Baseline Road, Gilbert, AZ 85233

"Went to pick up my PTSD/sleep meds today and when they handed me a little medicine bottle which would normally hold 30 day supply But I take two a day which is 60 pill in total so I knew my whole prescription wasn't there. So I said why is it in that little bottle thats not going to be enough or for the Employee to tell me he must have got them all to fit. Didn't check it didn't count it pretty much handed me the bag to be on my way. I go to I go to my car and I count 47 pulls with no room to even fit another pill. Take it in and they gave me what I was missing but nobody wanted to answer me how this could happen. Its not the 1st this happened at this pharmacy I can understand mistakes but the Attitude and disrespect is unavailable almost every single time"

"The staff at the Fry's location are unbelievable. The tech manager steven.. is atrocious various spiteful people and only act inconvenienced by you. The only staff members there that's cool is Gerald. Gosh, I hate going there!"

"Please improve customer service! Wanted to get the COVID booster but a pharmacy assistant decided I didn't need it. Please let him know that he doesn't have an MD (does he?, my MD does and she said to get the booster). Fry's Pharmacy is better than this."

"The Little asian female pharmacist( I lack a better way to describe her as i was unable to get her name) is extremely short/rude as well as difficult to deal with. It had been 28 days since my last refill so as per law I was eligible to get my refill. She would NOT refill my meds until the doctor sent/gave approval..... state law says I can refill on the 28th day since my last fill. However, i believe that she just wanted to make things more difficult for me. Which is uncalled for. There is a shortage of the medication I take, and if I had to wait any longer, they could have run out before I was able to get my refill."

"There are hundreds of signs outside of Frys that basically harass you to get a flu shot and when you wait in line for 45 minutes they tell you they’re not doing them! Absolutely horrendous customer service no compassion from the pharmacy employees whatsoever. Do not send your sick loved ones to this pharmacy they will wait for extended periods of time for horrible service. Also don’t think I didn’t try to schedule both online and over the phone. Their online scheduling service is non existent and they left me on hold for 10 minutes before they hung up on me. I know I’m not the only patient recieving this type of service as the man in front of me had some choice words about their service and lack of answering their phones! Horrible ! I wish I could leave no stars"