CVS Pharmacy,

3440 West Glendale Avenue, Phoenix, AZ 85051

"The worst CVS location. We had appointments for Flu shots and were there 15 minutes before. the lady was nice and wanted to serve us but the guy behind the computer was such a an idiot was saying yes you have appointments but we can’t serve you for no reason. He said you have to go to the 24 hours location. CVS shouldn’t hire such idiots."

"The audacity of this location at 3440 W Glendale Ave, to treat patients and customers they way that they do. You call the pharmacy and they refuse to pick up the phone, and when they do, they pick it up ,say nothing and hang up on you. Today I finally got through, after three tries and a total combined wait time, of 1hr 15min, she answers without any professionalism at all, takes my info, and then acts like I'm not in the system, and then finds it, and without explanation or apology she simply says , " they will be ready after 3pm" and slams.the phone down, basically hangs up on me. Now I was quite patient and pleasant with her, given I just got out of surgery a few hours prior. But the audacity of this center at this location to get away with treating there customers with hatred, disregard and disrespect for almost three years now, without repercussions from there district manager, regional or corporate offices is obscene. Now my employer uses CVS Caremark for prescription insurance, and we have no choice but to use their mail service or go into their stores, which is upsetting, since I have never seen Walgreens treat people the way CVS does, and if I choose to pick up a script, at Walgreens, CVS will send threatening letters saying they will drop coverage, it is outlandish and outrageous that CVS forces upon their customers the opportunity to deal with their unprofessional employees at there pharmacy stores. I have walked into this store and stood in line at the pharamcy and watched their employee's entertain screaming matches between themselves and their customers in line, cuss in front of children, let the phone ring and hang up on callers, not acknowledge customers existence, and treat the customers with indifference and annoyance when assisting them. I dont understand how CVS gets away with this. And frankly if their jobs then they should quit, or get better training, and be held accountable."

"On hold for 1 hour waiting for someone to pick up the phone, before they closed at 130 pm. Someone kept putting me on hold. Still, no one answered the phone. Was charged for medication I didn't pick up. Still no refund!"

"Horrific location. Multiple sketchy people walking around peering into car windows that aren’t theirs. Once you get inside and spend 10 minutes waiting in line while 6 employees are making small talk and ignoring customers you’re rewarded with an pharmacist that is entirely ignorant on medication and claims OTC medication requires a prescription."