CVS Pharmacy 5715 North 19th Avenue, Phoenix, AZ 85015

"Kim, the pharmacist is the absolute nastiest person I have ever met in a supposedly professional setting. She will yell at you on the phone for calling before her lunch hour. She will judge you for your prescriptions. She'll yell at you across the store and also mess with your prescription dates if she feels like it. You can call and complain and NOTHING will be done about it. The staff is great. But Kim needs to be sued. Her behavior has caused so much mental stress and anxiety in my life. When you're holding medications hostage it's abuse. I suggest people complain to Target about her. Her own employees are scared of her and they are amazing."

"I stood at the desk for 5 minutes without being acknowledged then some other customers walked up after me and the pharmacist rushed over to help them and ignored me while they help 2 others who walked up after me"

"I had questions regarding vitamins & suppliments which were politely and promptly resolved by CVS staff members! Earned my repeat business!"

"Some of the employees are friendly but they are horribly understaffed and I have stood there and waited almost half an hour IN LINE to pick up a prescription. It often feels like they are ignoring the line of people waiting to be helped. I realize they also have to process the prescriptions, but they need a dedicated counter person. I don't have extra half hours, and nor do many other people!"

"Since Taness left this location prescriptions are not being filled correctly and there not applying points to customers accounts for there $5 off coupons and what not. This pharmacy needs to be fixed. Going to be transferring to another location till it is. The pharmacists really doesn't try to interact with the patients anymore. Gregory Smith needs to be moved out of this location. Have a great day."