Walmart Pharmacy 7575 West Lower Buckeye Road, Phoenix, AZ 85043

"Okay, this Walmart Pharmacy really needs to work on their customer service skills. They are RUDE, RUDE, RUDE!!! I got a call that my medication was ready. I went to the Pharmacy and waited 1/2hr in line only to find out that my medication was not filled correctly. The Pharmacy tech. said well it's not my fault that it was not filled right. I was looking at her and said well it certainly is not my fault either. I proceeded to tell her and her supervisor, why??? call the customer and say your prescription is ready, when it is truly not. It's a waste of my time to come here and wait in line. I also, stated please don't call me if my prescription is not fully ready. They said it will be ready tomorrow. Okay, tomorrow came and went. So, I called the Pharmacy and they said, oh! yes, your prescription is ready. I had to ask Monica 3 times to make sure they had my full prescription ready because she was not understanding what I was asking her. We finally came to an understanding. If you have another place to go to get your prescriptions, I would HIGHLY recommend it. It's not worth the headache. If I could give a zero I would have. Thank you!"

"I called Walmart Pharmacy today, 12/27/23, about 30 minutes ago. I was told, “we have one caller ahead of you please hold”. I was on hold for 32 minutes. Thank goodness I was already driving here from work and I stayed on hold until I got all the way in line for the pharmacy counter. As I stand here, I am watching the two male associates in the back chit chat and laugh while working on their computers and one other female associate working on a computer. Nobody on the phones. Then someone picks up the phone and hangs it up resulting in my call being disconnected. Why am I not surprised? Place a customer on hold and hope they hang up must be the new normal."

"The insulin pens that I’ve ordered (and needed) for my elderly cat (also on relatively short notice) have been made available quickly and at very competitive prices; along with this, the pharmacists who have assisted me (both over the phone and in person) have been very helpful and professional during every single interaction. Great job!"

"I get a lot of broken pills from this Wal-Mart, but my real issue with this pharmacy is that round lady with too many earrings. She is one of the rudest people I have ever met. It's like she is having a bad day every day. If public service isn't her thing, I don't understand why be part of it then? Especially when sick people come to get their medicine. It sucks to be sick and is so much worse when you have to deal with nonsense. The small girl with glasses is really good. Always with a warm smile and friendly demeanor whereas the other one seems very hostile and judgy. Every time I go, I pray I get glasses girl or the beard guy over the living embodiment of Bridget from Trolls, the movie. Do better."

"I’ve used other pharmacy’s and honestly this one is the best one in my opinion. Omar is always the sweetest and always willing to help when it comes to filling my prescriptions. Truly grateful for always get the best customer service from Omar, Monica and the rest of the staff there."