Lovesac

"Amazing customer service, Michael was so welcoming and helpful"

"Terra was an amazing support to my family and I!! We purchase a LoveSac through Costco and it was around the holidays, with the hustle and bustle I couldn’t get time to sit on the line with customer service to address a missing package (a seat/ottoman). We happened to be vacationing in Scottsdale and stopped at the mall late before heading back to our hotel. Terra greeted us with a warm welcome and an amazingly positive “how can I help you??” Attitude! I explained our situation and she quickly took my information and let me know she’d work hard to resolve it, but told me we didn’t have to wait around, she’d email, call or text me. Within a few minutes, she texted me that she’d work on it tomorrow. I received confirmation that a replacement ottoman was on its way, not even 24 hours after we stopped in!!! Couldn’t be happier and am so grateful we stopped into the mall last night. Very glad we invested in LoveSac and can already tell customer service is definitely a priority! Happy New Year to you all and a special shoutout to Terra who really was a 10 out of 10!! Thank you, Terra!!"

"Working with Kit was awesome and easy! Very professional and was able to quickly quote multiple options on multiple products - took less than 5 minutes to get everything addressed. Great job Kit!"

"Impressed with the quality and flexibility of sectional arrangements. Researched online but felt the need to touch and sit on so I went to the local store. Sales-rep knew her products and anticipated and could answer all my questions as I rambled on in my thought process. After thinking through my application I was able to finish the order and pay over the phone and not have to return to the store. 1-2 weeks for delivery and I should have what I was looking for."