Macy's,

7014 East Camelback Road, Scottsdale, AZ 85251

"Love Chanel cosmetics at this store. Ellada Mendoza is very friendly, helpful and patient person. I always enjoy to see her. Great costumer service"

"Worst shopping experience at this Macy's! Nobody around to help you out and if you do get someone they know nothing., The scottsdale mall might look pretty, but the people in charge of that Macy's are running it into the ground. I hate shopping here. My visit was anything BUT good. Macy's has turned into Sears, and soon they will go bankrupt due to horrible management and low sales.You'll regret shopping here, go to the Chandler Macy's if anything, its ran better and the employees are way kinder."

"A tall man working in finish line on 9.22 930p was in the middle of helping customers (me as well) then never came back out. He also didn’t lock the back up, because after 15 minute I walked in the back which cages were not locked up. And one of the neighboring employees asked Ashley the manager manager on duty for support several of times with no response. however, when I go to jewelry, she responded to them. Clearly she was just hoping we would go away and now that it is 45 minutes later with no support I am and so did about five or $600 from all the various customers you guys missed out on. If you have an employee who is getting great customer service and literally is asking several times for support. Why wouldn’t you At minimum respond back to her. This is my first and last time coming to this location. I’m writing this as customers have already walked away."

"We went to look at a table at this location and were told we had to order it online. We ordered it and it came used and damaged. We bought this dining set and the boxes came destroyed like they had been through a hurricane. 1 of 6 chairs came assembled and everything in general came damaged. There was a 4 inch scratch on the dining table and wood and material peeling off of everything. We wanted to return it 1 day after delivery and were told we had to wait 3 weeks for an inspector. The inspector came and said that was the design without looking at everything we pointed out parts and they ignored us and refused to look at everything. We would tell him something and he would say that's the design. Big scratches and wood lifting is not a design. Macys then tells us from the pictures they can only provide a discount but no refund when it looks all used and damaged. We had to talk for 2 hours and escalate it and the best they offered was us paying almost $300 to return it. It's a cheap price for the table but we were not expecting it to be used or damaged. Now we are out that money and we had to get a dining table from elsewhere. Go to American Furniture they have better options and way better customer service if something comes damaged they replace it immediately at no cost."

"Right now there are additional savings due to students going back to school , & summer coming to an end. There is still a great selection of summer clothing. The employees let you shop in peace."