Residence Inn by Marriott Phoenix Desert View at Mayo Clinic 5665 East Mayo Boulevard, Phoenix, AZ 85054

"Everything was amazingly great! To the people working for the hotel: Thank you for your dedication and excellent service. It's obvious that you are doing the best job as a team! Recommended for all ages! (The breakfast is varied and delicious)."

"Location is perfect for Mayo Clinic. Service good, rooms very good, little touches throughout were excellent: lavender station, sleepytime tea, comfortable outdoor lounge furniture, e.g. Breakfast had 4 hot items each day (scrambled eggs, 2 meats, a souffle or quiche cup), oatmeal station, waffle station, yogurts, fruit (oranges & apples), & toast, bagels, muffins. Lovely stay, all considered."

"They have everything for family and patients who require wheelchair, walkers, friendly handicap rooms . The entire employees have excellent customer care and. The outdoor pool is warm. Breakfast is above patients. Kitchen is great for eating and cooking at hotel. I am extremely grateful for accommodation, my mother pre and post procedures was tolerant due to Marriott. ThNk u!"

"I have been staying at this hotel on a regular basis for years as I am a Mayo Clinic patient receiving ongoing treatment. Through this time, it has been a convenient and affordable place for patients to stay while receiving treatment. However, since the pandemic every stay is more expensive, and the hotel provides less service and amenities. During this last stay Oct 13-18, a 5-night stay, we were submitted to what I can only describe as consumer abuse. My bill including a small charge from the Market was $1,851.51 with new policies of room cleaning every 7 DAYS. If you require more frequent cleaning, you can request it, however they never come. One is to leave the trash in the hallway to have it collected and you can spend your time chasing down toilet paper and clean towels in between hospital treatments. Also, they have reduced the amount of television channels available and charge $14.00 a day for parking. I would imagine that a great deal of the clientele of this hotel is Mayo Clinic patients and have no need to be gouged in such a manner. If the price must increase does the services have to take such a dive.? I am just wondering how long it will take for the property to be infested cockroaches and bed bugs with this level of unsanitary upkeep. I must mention that the furniture in certain rooms is in bad need of TLC. with drawers that won't stay closed and or are too crooked to open. I felt compelled to write this comment as it is simple consumer abuse to treat customers in such a manner. The staff is nice enough but as one says, they only work there they don’t make the policies."

"Right next door to Mayo, perfect get away and super convenient for patients and caregivers. Rooms like mini studio apartments, kitchen n full sized frig n desk work area, one of the best layouts. Comfy beds, super clean and pet friendly. Desert walking trail, excellent breakfast I often parlayed into lunch, Whole Foods n other amenities right down the street. Only downside might be if you are on SE side of the building, bring earplugs in case for construction noise next door at hospital, will be even better once that is complete."