SpringHill Suites by Marriott Phoenix Downtown 802 East Van Buren Street, Phoenix, AZ 85006

"The beds are very comfortable. The room was clean and the location is good. The breakfast is satisfactory. The all day complimentary coffee and tea on the first floor was a plus. I really was happy that they have a shuttle service that took us downtown for the Madonna concert. The staff is very nice and professional. I would definitely stay here again."

"I had mixed experience in my stay here. On the positive side; there was plenty of parking, a decent pool, a mini-market for snacks and drinks, and the location is conveniently close to many restaurants and attractions. It’s a mins walk to the Children’s Museum of Phoenix, and 5 miles from Phoenix Sky Harbor Int’l airport, making it ideal for those who want to explore the area by foot. However, there were several aspects of my stay that didn't meet expectations. The hotel feels old and outdated, which was immediately noticeable in the room. There was a persistent musty smell, and the shower was particularly frustrating – it was difficult to get hot water, and when it did come, the temperature fluctuated between hot and cold unpredictably. While the room was spacious and the beds comfortable, and amenities were good (flat TV, microwave, fridge and coffee maker) these issues were hard to overlook. The breakfast offered was also disappointing. Considering the price paid for the stay, the breakfast options were surprisingly limited and lacked anything special. It didn't feel worth the money. Overall, my stay was average. While the location and some amenities were appreciated, the hotel's outdated facilities and the less-than-satisfying breakfast made my experience less enjoyable"

"Shared a double queen bed room with my friends on a road trip back from Sedona to LA. Room had a nice layout, 2 TVs, one for the living room area and one for the bedroom area studio type layout. Sink by the office area and bathroom sink outside with a nicely lit mirror, shower and toilet in a separate room which was great. I just wasn’t a fan of the tub shower, the tub was a little suspicious, felt like it was a tub liner over an old tub or something. Hard to explain but felt weird to stand on almost like it was going to open or something. Service was great and location was fine. Bed was comfy. Checkout is at noon which is great and well needed."

"Fairly mediocre stay - you get what you pay for with this hotel and nothing more. You might think it’s a great value being close to downtown, but the rooms are quite old and dated, service is unfriendly (no recognition of my Marriott Titanium status), and the breakfast area is very small meaning many people had to eat standing up holding their plates. One of the two elevators was out of service during my stay, which meant long waits to get up to the room. And if you are sensitive to noise - be aware that one side of the hotel faces directly towards the flight path from the airport, meaning you are constantly hearing the rumble of jet engines as you are trying to sleep. Free parking was convenient though."

"Such a great hotel! Very well priced for such a spacious room with a sitting area and kitchenette included. The rooms are very clean and comfortable. The Springhill staff was absolutely amazing!! everyone was so nice, respectful, and accommodating. we had some complications due to religious reasons and everyone was understanding and helpful. Shoutout to Rikki who helped us with all our bags and really went above and beyond. I highly recommend this hotel!!"