Meineke Car Care Center

"Gary and his crew were great to work with, I purchased a car from Carvana that had not been serviced before I received it, I was given a choice of service centers to take it too, and I chose Meineke and I'm glad I did. They were thorough and kept me informed on each step of the process and completed several repairs in a timely manner. Thanks Gary, Mike"

"As much as Silver Rock made it difficult to get my car done. The guys at Meineke were great!! I got my Pilot back yesterday and the staff was apologetic about the time the vehicle sat there. But it’s not their fault they did everything they could and kept me posted. Great customer service. Thank you!"

"Gary and Jennifer just great nothing else to say as long as they work there I will be bringing all my vehicles there. Very honest and helpful can't say enough. If you do not have a place you regularly take your vehicles to I highly recommend taking them there. Fair, honest, good people and above all the work they said they would do is what they did in the exact time frame they said they would. Thank you guys!!!"

"I was given a verbal estimate of the cost of HVAC service (compressor replacement), which I paid upon completion, and at which point I received an invoice. Subsequently, I reviewed the invoice and found a $100 “total fee” had been embedded in the cost of my service and contacted the store manager. I was told it was a “computer generated”charge applied to all services and that he had no way to wave it. During the discussion I was informed the charge was based upon a percentage of the cost of the service, up to a maximum of $100. He referred to it as a “shop charge”. I view it as a “surcharge”. Either way, it should have been disclosed upfront. I was told I would have to contact Meineke Corporate. They told me it was a local franchise issue, which would have to be resolved with the franchise. Thus far, there has been no resolution. I AM NOT HAPPY!"

"Took my vehicle in thinking it was an exhaust problem, and it turned out to be broken motor mounts. The vehicle was repaired within four hours, and at a cost below what I would’ve paid at the dealership. The employee behind the desk was friendly and pleasant. Great experience."