Chapman Honda

"I purchased a car here just yesterday and Marco was the salesman who sold to me. It was a very quick and smooth process. We test drove, made a deal, signed paperwork and I was off! If you’re buying a car from here I’d definitely recommend asking for Marco!"

"Had a really great experience at Chapman Honda. Our salesman Q was very knowable & kind. He worked really hard to find a deal that would work for us & was in our budget. Would definitely recommend Chapman Honda. And definitely ask for Q to help you out!"

"Brought our daughter's 2010 Honda Fit on 03/06/24 for a multi point inspection. They lost the keys to the car for more than 24 hours. They were left in a customer's car. They are lucky that person turned them in. Our daughter had her keys to her apartment and her job on the key chain. Checked the oil level on Friday, 03/08/24, and it barely registered on the oil dipstick. Shouldn't that be checked on a multi point inspection? Absolutely terrible service. Do not bring your vehicle here for service. Do not recommend."

"I bought a car last weekend at Chapman Honda. Ryan Pedersen was my salesperson. Ryan was very friendly, knowledgeable and helpful. She answered all my questions (and i asked a lot) and put me at ease through through the process.. i love the car i bought and am thankful for Ryan’s assistance. if you are looking to buy a new or pre-owned vehicle go to Chapman Honda and ask for Ryan"

"I just spent four (4) hours in Chapman Honda dealership waiting for an oil change even I had made an appointment, which it doesn't seem to matter anyways as they take any walk-ins that show there. In the past, I've always had the assigned technician sitting with me and explaining any recommended services or updates. Also, I always get texts/emails in my phone with this information. My technician (James) didn't take the time to sit with me nor I received any messages on my phone this time. When I finally went to find out the status of my car's service, James was unapologetic and frankly, uninterested. When I asked him how long my car had been ready, he just said: "it seems like it's been a while". So why he didn't came to me or call me to tell me my vehicle was ready remains a mystery. Finally, they didn't wash my car even if they offer a complementary wash. James just gave a free pass for a carwash store close by to make up for something they should've done there. When I got in the car, the sit and wheel were extremely hot, confirming the car had been ready and parked under the sun for a while Overall a terrible experience. Very poor customer service, bad service and a total waste of time and money. You just lost a loyal customer, who is by the way, in the market for a new car. Unfortunately, I won't be considering Chapman as an option anymore."