O'Reilly Auto Parts
4881 West Ajo Highway, Tucson, AZ 85757
Hours open
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
7:00 AM - 9:00 PM
Photos
Location & Phone number
About the Business
O'Reilly Auto Parts is a well-known institution located at 4881 West Ajo Highway in Tucson, Arizona. This establishment is a one-stop shop for all your car repair and electronic needs. With a wide range of products and services available, O'Reilly Auto Parts is the go-to destination for car enthusiasts and DIY mechanics alike. Whether you're looking for replacement parts, accessories, or tools, you can find it all at this store. Visit O'Reilly Auto Parts today and experience top-notch customer service and quality products.
Reviews
"Big fan of O’Reillys when I worked at the RV shop they were my preferred provider for parts… the service is friendly and knowledgeable. I find this one to fit that model as well. It’s a great location for me as it’s halfway between my home in my work. Love O’Reilly’s."
"Needed a new battery the counter person helped me pick out the correct one then offered to install it. For no charge."
"Absolutely awesome. Can't believe I forgot his name but it starts with an o. But he helped me install my headlight when 3 other people couldn't do it"
"I've always been an AutoZone guy, but this store recently opened in my area, so I decided to give it a try (wish I hadn't). I went in and ordered a part that was not in stock, but was in a different store. The gentleman helping me was very good, and he told me the part would be in no later than 230pm. So, I went and took care of other errands for a few hours and returned at 225pm. However, that part was not there, and so I waited around in the store until 3pm. I then asked if they could get an ETA on the part that was supposed to be there 30 minutes ago, and when they did, I was told not for another 25-30 minutes. I was told this was because the route [of the driver] was changed and they forgot to let anyone know. Frustrated that I had already been waiting for awhile (and was being asked to wait an additional 30+ minutes), I told the Asst Manager that I was just going to go to AutoZone and get the part instead. Even after having already been waiting, being told I had to wait longer, and THEN saying I was going to go to their competitor instead, the Asst Manager did NOTHING to try to retain my business. She didn't even give me an apology, just a, "ok, sounds good". Look, I as the customer was on time. You as a company were late and did not deliver. I was then asked to wait up to an HOUR beyond the time that I was promised. Furthermore, I was not given any sort of customer service or incentive (discount off, gift card, etc.) to retain my custom, not even an apology from the ASSISTANT MANAGER. This was my first time in an O'Reilly's, but I'm sticking with AutoZone, like I should have."
"Tina and Eric are hands down the best. They both make you feel welcome when you stop in. Understand that this store is way out west so they can't have everything you need at the drop of a hat. They source from their hub faster than any store. This Oreilleys has found a great home on the hill!"
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