Fry’s Food Stores 10675 West Indian School Road, Avondale, AZ 85392

"The cashiers are the rudest ever, they’re make a HUGE deal about every single individual having their ID only to not even check everyone’s just making a huge deal out of nothing cause they’re on a power trip working the register. It’s not that serious didn’t know I was entering city hall coming here lol DO NOT RECOMMEND!! GO ELSEWHERE!!!"

"Usually I go in and out to buy things, but I needed the customer service desk. I knew it was going to be a bad experience when The goofy guy who’s working “customer service desk” on Friday 2/2/24 in the morning with glasses and unkempt long hair instead of greeting me looked at me and huffed and puffed, this is unprofessional and truly doesn’t deserve to be at that position didn’t want to do a western union order when I’ve done this several times at this location. Definitely will shop less here with that experience."

"Generally, speaking, I don’t expect great experiences from your average grocery store to begin with, but these folks go above, and beyond to make themselves stand out as terrible. I understand the grocery is difficult, I worked in an industry for quite some time, eventually becoming a regional Director. I don’t know what ever happened to Fry’s, but they are no longer holding people to the standards that they used to. Store 66 is an abomination, whether it’s blown out shelves with full storeroom, buggies, littering, everything or the absolute lack of leadership, it be very difficult to pinpoint , one thing that’s causing the store to be what it is. I understand busy stores require some tolerances, but this isn’t exactly a busy store. There are many valley, Fry’s stores that beat the brakes off of this store in every single category and they run a much better operation . Most recently, with my hands full of groceries, I secured an empty cart that was loose by the pharmacy. A very short employee wearing a road guard vest came up to me while I was walking away with my items in the cart and said “him, excuse me that’s my cart, and I need it. I looked, and they were not wearing a name tag, they had just come from a back office room. She said again, that card is mine and it’s not for the customers. That’s the kind of Customer Service that really wins them over, right? As much as I want to stay loyal to accompany that treated me very well, This is not the Kroger that any of us used to know. Someone needs to explain Customer Service to the folks at this store. it’s severely disappointing, being a former exec and having to go to Albertson’s to get my groceries."

"Poorly lit parking lot. Shopping carts not maintained & never by the door. Grab one in the parking lot if you can find one. Store is dark with lack of choices. Stocks mostly junk type food choices. A really sad shopping experience. Meat counter is a joke and the people behind it hostile. Deli is the only good thing going on."

"The store was stocked, employees friendly, prices better than some other big national chains, and they carried the exact items I was looking for today, so bonus! Parking lot is large, plenty of spaces and cart returns. They have hand sanitizer available. Masks, for the moment, are optional. A very good store over all."