Pro Tech HVAC 1050 North Fairway Drive, Avondale, AZ 85323

"Truly happy with the service and unit replacement provided by Carlos and his team. He was friendly, knowledgeable and efficient. Buying a new AC unit is rough as it’s a large purchase. Carlos was patient and kind and educated me on the unit that would best fit my home without trying overselling. Carlos was transparent through the whole process and not only matched a unit to my home but also a unit that didn’t break the bank. I would definitely recommend him for service calls and unit replacements."

"Carlos was the pro tech repairman He was one of the best tech persons We have ever had! Not only doing a Fantastic install on heating system But courteous and friendly. Highly recommend this company and Carlos"

"The Pro Tech technicians were amazing! Carlos, Tom, and Manuel did such an efficient job installing our new air conditioner. Carlos explained everything of what would be done. He went out of his way to come to our house the evening before installation to ensure we had heat by temporarily added free on. We took advantage of the promotion he offered, and we were able to get our new air conditioner installed the very next day after speaking to him. Excellent product and warranty and 1 year of free labor! Don't hesitate to hire this company!"

"All in all a good experience.... Pro Tech HVAC was the company selected by our home warranty company (First American Home Warranty). Carlos contacted us right away to schedule the initial appointment. The Technician, Thomas Campbell, called when he was on the way.. and showed up when he said he would. He was very thorough in his assessment of the problem (no heat) even going under the house to see if the ducting was connected and intact. We ESPECIALLY appreciate that after First American Home Warranty ordered the wrong replacement coil for our heat pump (the correct model and serial numbers and system info were provided by Pro Tech) Thomas refused to install it... because it would cause major problems in the future. The correct coil was ordered from Trane, Thomas verified the measurements and model specs before picking it up and installing it. Carlos also verified the correct part was in stock, locally and provided all of the system specifications to First American and spent considerable time on the phone with them and me in order to get the correct part and facilitate a speedy repair. We did consider replacing the entire system, at Carlos' suggestion, but could not manage the cost at this time.... plus our unit is old but has a higher SEER rating that the unit quoted for the replacement, justifying the $1200 cost to us (things not covered by FAHA) Replacing our HVAC will need to happen some time in the future and we will definitely be calling Pro Tech when that time comes."

"Carlos and Tom were excellent. My unit broke down on one of the coldest days in Arizona. They came out same day and installed new unit. Both were very knowledgeable and professional. I am very pleased with their customer service. Will definitely use them for any future heating and air needs."