Best Buy

"I had a cellphone issue that couldn't be resolved at the mesa location, however the manager on sunday was awesome. And I really appreciated all his help at Geeksquad. Thanks guys for going the extra mile and trying to provide excellent customer service.. that skill is practically non-existent in today's society, with the younger generation."

"Went in to buy a new hard drive, this was the 2nd Best Buy I stopped at, but neither store had any 1TB or 2TB drives in stock. So I went home and ordered one from Amazon. I prefer to buy locally when possible, but the shelves were empty. If physical brick&motar stores want to stay in business, they really need to have product in stock!"

"Possibly one of the worst experience I've ever had buying a TV. After picking up the TV I wanted a guy wanted to get the TV and after 45 minutes we realized he just left. Without getting the TV or saying anything. Another guy went and grabbed a TV after I've been there for over 2 hours. After I got the TV home found out the TV was missing the feet in a remote and had to return it and waste it another hour at Best Buy."

"Look I understand it’s getting busy with the holidays. But today as I was picking up an online order. I was told to check my email for a gift card. As I was walking out, I was on my and I mistakenly almost walked into the entrance door. “The issue is employee Dennis”. I didn’t need his rude comment telling me to pay attention and to stay off my phone."

"Just left and already trying too make an excuse too return. My husband and I was greeted as we entered. Someone helped us and we was out less then 10 minutes. Our record time. Please make your next purchase at this location. I would give them 10 stars out of 5. Exceptional service, clean location and educated staff. Please, management keep doing an amazing job with your family of employees. Brittney"