Goodyear Auto Service

"Apparently this place has “New Management” and they are trying to increase their profits. Went in for 2 new tires and the price went up per tire almost 20.00 from a few months ago. They were willing to price match the others but then decided to add an installation fee of 35.00 per tire. The guy said that he had to charge that due to new management. He said his guys don’t get paid if I don’t pay that. I then asked how long it would take and he said an hour. This means his guy gets paid 70.00 an hour? I went to another tire place less then 5 min away and received the same tires at 25.00 cheaper then the discounted price they were going to give me and their “installation fee” was at 15.00 a tire. I used to do all my business at this location but not anymore. I saved 90.00 by going elsewhere."

"Tesla owners, stay away from this location for tires. I dont think they know how to deal with Tesla, even Manager does not know about it. He quoted wheel alignment price while ordering tires, but after tires installation he said you need to go to tesla as our facility does not do alignment for Tesla. you can see attached pictures for their work on tesla tires. very very disappointed with their work."

"They treat my daughter with so much respect they are nice and friendly. My daughter has gone in twice once she hit a giant rock and messed up her transmission mount bracket and they urgently ordered the part and fixed it for her very fast second she needed tires and they had some on hand and fixed both tires within a couple hours and it's not a very busy area either I highly recommend them"

"Had a great experience at this Goodyear center. Robert C help me find the right tires for my BMW within my budget.Good customer service in my opinion is a dying trait, however they’re still those people that go on and above to make the experience Great! He even applied my discount code I got For subscribing to their email base. Thank you Robert!"

"The new manager is sexist and unhelpful. My family has gone to this Goodyear multiple time and have had 0 issues till they got this new manager. I was told the leak on my car was actually in need of a more difficult and expensive part, but it needed to be evaluated further and they would get back to me. I was then left sitting for an hour wondering what was wrong with my car, till I had to ask the manger myself and he told me it was that part and it roughly costs about $12 but it was difficult to find in our area. He told me 30 minutes later he had ordered the part to be delivered and it should take about an hour and a half and I would be on my way. During that time the manager proceeded to go around the store telling all other MALE guests that my car was taking a bit longer than expected and he would just get moving on their cars… I was never informed of this just got the joy of listening to him whisper about it to the other customers. In total I spent nearly 5 hours at this store, and 2 hours after the part was ordered. Imagine my surprise when I saw the receipt they said the “$12 part” was charged to me at a lovely $69.99. Was scammed and treated with the most disrespect."