Muffler Masters of Avondale

"These guys are awesome. They do fantastic work for affordable pricing. They know their stuff and are very straight forward about the work that needs to be done and what it will cost. 10/10 would recommend. I’ll be a life long customer."

"Showed up on a yesterday (Thursday) looking for a quote. Walked around the shop looking for tips and an exhaust to go with my truck. We talked sized and exhaust note desired. Compared tips ON the truck to see what looked better. We talked price and came to an agrement about the cost. was completely fine with it. Then we talked about when the work could be done. Employee explained that they were all booked up for the day and that if I left the truck, he would take care of it first think the next day (Friday). I didn't want to leave my truck, so I said, "i can just bring it in first thing in the morning". I asked what time they opened, and he said 8AM. We shook hands on the price, the work, and the time. I show up today, the next day (Friday) morning, 7:58 AM, before any of the employees, and watch them walk in. He tells me that they have 4 cars a head of me that came in yesterday after I left... and that it would be till after lunch before they can take care of me. I asked, "why did he tell me to come in at 8 if he wasn't going to take care of me right away like he said". He said "well you didn't want to leave your truck". And this was my next thought and said "i thought me being here and talking to you, agreeing to being seen at 8 would save my spot". he proceeded to tell me "thats what happens when you have a first come first serve shop, we don't do appointments". That would have been nice to know... anyways. Terrible communication. Wasted my time. I'd give Zero starts, but... Can't do that."

"I had been throwing codes in my Mustang and after a few back-and-forths with my regular auto repair shop it was determined that the custom exhaust I had installed about 7 years ago was leaking, so that was the next step in the process to address. My regular shop recommended Muffler Masters of Avondale and first off these guys are right down the road from the shop and I work in Scottsdale, so they were kind enough to ride up the road and get the car. Just an awesome gesture that while wasn't a big deal for them saved me a ton of headache and time being I was across town. I am embarrassed that I can't remember his name but the gentlemen who called me about the car was over-the-top fantastic, listened to what the issues were, and recommended to me several options with pros and cons at a level I can understand being less than an expert on exhaust and auto mechanics in general. He quoted me the price points for each option, I made a choice, and he called me when the job was done. When he called back, he was conscientious enough to mention that he noticed the existing cats were hollowed out (part of the job was replacing both cats), which made sense as a prior shop was going to replace them but then flaked. Point being, at face value it appeared that I might be running too much fuel and heat that was burning them up so the guy cared enough to mention it. I picked up the car, paid the exact amount that was quoted to me, and then back to the shop to replace a sensor. Shop confirmed exhaust no longer leaked and after the sensor replacement the car has been happy and no codes. If anyone needs any exhaust work Muffler Masters of Avondale is THE place to go, period. Thanks for the great experience guys, greatly appreciate it!"

"Awesome shop for exhaust needs. Ethan up front was courteous and professional. Did a simple muffler swap on a 1st gen Taco and even was meticulous on other concerns I had. Did a thorough job with great advice on muffler suggestions. Definitely recommend!"

"The picture is NOT their storefront! It is actually different building with a different name. We called and they said first come, first serve. We got there when they opened to be told that we should have dropped the car off the night before!! Really? Why didn't you tell us that when we called! We did find an excellent business- B&M Muffler. So much more professional!didn't you"