O'Reilly Auto Parts

"If I can leave zero Stars. I live about 3 minutes away from this O'Reilly's and the AutoZone right across the street and I always go to the AutoZone but whenever I don't find the part there I'm forced to stop at this O'Reilly's. It seems like all the employees are having the worst day of their lives as their customer service is horrible and I own my own dealership and definitely know how to treat customers and they obviously don't. Since I'm always buying parts from auto parts stores for my vehicles there's always times where I order the incorrect part or they give me the incorrect part and 95% of the time that I order a part from this O'Reilly's they always send me to an O'Reilly's 10 or 20 minutes away to do my return even if it's $20 for a return. They obviously don't like doing returns there because it probably looks bad on their business or something on statistics on their statements which is wrong for them to be doing. I always avoid coming to this O'Reilly's because of their lack of customer service and their lack of being able to return an item worth even $20. For some reason I never have this issue at any AutoZone that I go to"

"I’d give ZERO STARS BUT HEN I CANT LEAVE A REVIEW OF HOW CRAPPY MIKE WAS!! The store manager "mike" is very rude and over all unprofessional!! He was really rude and super short with me almost cussing at me on the phone call. He told me that he couldn't get the part I needed that another store told me that the 83ave and union O’Reilly's had the part i needed. So I called to make sure the 83ave and union store had it before i went down there and mike flat out told me they didn’t have the part i needed without even looking for it. Even after i asked him to check if he had the part he flat out told me he wouldn’t go look for the part because it was a waste of his time. I went to the store because I was assured they had the part!! Another employee found the part after I needed that “mike" said he didn’t have and refused to even look. I then asked “ Mike” the store manager to see if he could look for another part that was only coming up as a special order and had no pricing, all i wanted was a price and how soon it could be at the store and he straight up told me that I'm taking up time out of his day for parts that I’m not going to buy so it was a waste of his time! I'm a paying customer and that's how he's going to treat me I will not be shopping at 83ave and union O’Reilly’s anymore thanks to him. I don’t know how he even gets customers with how disrespectful he is!!"

"Came in yesterday to meet a friendly assoc. "Eric"... good dude! (With a beanie) Battery was dead, he immediately went to check up on it and went ahead and replaced it..while replacing it, he spotted EXACTLY why the "motorcycle size"battery on my 2018 Honda fit went out...bracket was touching the positive line...smh... All in all, a REALLY GOOD EXPERIENCE and fix of my battery replacement..$0 charge since it was under warranty...woo hoo!!! -Happy customer!!!"

"Very Clean, and organized store. Well kept, always stocked, and the O'REILLY team ALWAYS go the extra step, to make sure you get what you need. I always go to the Store on 83ave and Union Hills Dr. Their team is Extremely Friendly."