Batteries Plus

"Took my 2019 Toyota Corolla keyfob here to be programmed. In my first visit to the store, I left my key with one of the employees to be cut and programmed. The employee told me that it would take about 30 min to cut and program the key and that he would give me a call when it was done. One hour had passed and the he never called. I showed up to the store and asked if he was done with the work, and he told me that he cut the key too much and that he couldn’t programa it. Then he told me that he would order a new key and that they would call me when the key arrived and that I wouldn’t have to pay for the key, he said it would take about a week to get the new key. Turns out that it took over 2 weeks for them to get the keys and they never called me to let me know if it had arrived, I was the one that called to find out what was going on. Once they finally had the key cut and programmed for me, they tried to charge me for the key and labor, so I had to remind them that they broke my key and that they told me that they wouldn’t charge me for a replacement. So they agreed to it. I wish I could give it a 4 or even a 5 star review, but unfortunately there are some things that need to be fixed for total customer satisfaction."

"Purchased a battery for my motorcycle online. I was able to apply discounts right from the top of their website. Order was filled first thing in the morning and the young lady working there was an absolute a joy to work with. Highly recommend"

"Adore the lovely young lady who ordered a cell battery from Bell Road to be brought over to the Avondale location for my mom; thank you for that option. You could have just said go there but you made it easier on us & had it brought over to the Avondale location saving us time & gas money... she is giggly, happy, helpful, positive, & pleasant! Your energy should be contagious. I hope you rub off on your "fellow" staff."

"I went to this store yesterday and the service was exceptional. I had to replace two large batteries to my kids 4-wheelers. Initially, I was only going to replace one but once I saw what it took to remove the battery from the casing and the soldering (Which they did without an additional cost), I brought in the second battery. Extremely greatful for their help and my kids are happy to be able to ride their quads again."

"Batteries Plus came in clutch for me. I had been trying to track down a motorcycle battery at several different places and no one was able to help me. Then I called Batteries Plus and all my problems disappeared. The BP Rep, John, answered the phone right away and was able to locate my battery within minutes. I drove right over and picked it up with no worries or wait. I am highly satisfied with the service I received at this location. And shout out to John for being so helpful!"