Walmart Auto Care Centers

"called 4 times to get information about my appointment and not one call was answered, it just rang for over 55 seconds before I hung up, very unprofessional."

"Customer service 10/10, but the actually vehicle service, I would definitely not recommend. I bought all four of my tires from Walmart and had warranty on them. The low pressure tire light came on for my front passenger tire. I took it to put air twice and it continued to go down. I knew at this point, there must have been a slow leak. I took it to this location twice and was told by 3 different people in the auto department, that there was nothing wrong with the tire. I then asked, what could it be, how could the tire continue to lose as much tire pressure and that it couldn’t be from the weather. Of course I received no real answer. I ended up taking it to Mcfalls on Van Buren and they immediately advised there was a nail, causing the slow leak and I had to pay to get it patched. This is disturbing that 3 different men on two different occasions, could not find a nail and slow leak, that was found in less than 2 minutes. Walmart please do better in choosing qualified individuals to work on peoples vehicle. I have been getting my tires and oil change from Walmart for 7 years and I would like to stay consistent!"

"All you need to do is buy the tires, but don't install them. Of the 4 tires, they only installed 3 because one wheel "had a bad nut" and they couldn't remove it (which took 5 minutes at a tire shop in my neighborhood to fix). They were in a hurry to close the store as I was the last customer of the day. They also charged me an extra 30 dollars for the roadhazard without me asking, and were unkind when I asked for a refund. Take your tires and don't go there again"

"Unprofessional with very long waits. Once you are being assisted they will go on their cell phones and stop talking to you. Very long waits even when they hardly have any cars there to just get tires rotated and aired. Never have in stock what is needed. Very poor communication between mechanics and front desk. Will never return to this location."

"Pat and his crew were able to work me in between appointments when I as a rideshare driver got a bolt in my tire. They repaired my tire and had me back on the road and back to work quickly. Hats off to Pat and his crew, their manager should be proud of them."