Greulich's Automotive Repair

"Brought our F150 Laredo in to Greulich's on Yuma because they have worked on our vehicles before. We had flashed a engine code and it was determined the cam timing was shot and ready to self destruct, the 5.4 liter engine was toast, and it was time for a new engine. Far cheaper than buying a new truck for $60,000.00! The tech knew exactly what he was doing. They unbolted and disconnected the trucks cab from the frame and lifted it off the frame. Wow! Had never seen that before but it made a lot of sense and he knew exactly what he was doing. The job took some time because its a big job. In the end, my wife got her big Ford, which she loves, back with a brand new engine back with a 4 year and Unlimited Warranty. Nobody offers that! Engine runs smoother at idle, improved gas mileage, more power, sounds different at the exhaust (like new!) and we love it. Perfect installation. The customer service, communication and mechanical work to me on this job was flawless. Everything now works perfectly. This is now our go to auto repair center. Great Job KUDO's guys. Mike & Wendy, Estrella Mountain Ranch, Goodyear"

"I am from 2 hours away but was in town so called. They got me in for an oil change right away. Plus the guys up front were very cool with my 5 month old pup. I'll be back."

"I wanted to express my gratitude for the exceptional service I received during my recent visit to your establishment. After calling and learning that you had availability to inspect my car, I visited for the first time. Upon arrival, I was warmly greeted by Keenan, who provided exemplary customer service throughout the entire process. I greatly appreciate the respect I received and found your prices to be quite reasonable. Once I agreed to the recommended services, I was impressed by the efficiency with which the work was completed. The team at Greulich's Automotive Repair managed to address my unexpected car issues promptly, and I left your facility with a repaired vehicle. Thank you for your kindness and understanding. It's evident that your commitment to excellent customer service goes a long way in building trust and satisfaction among your patrons."

"Increased oil change price to $100. When I asked about it I was told no they haven't increased it, so they looked at my vehicle history and saw that the last few times I had my van in I was charged around $70. He said for some reason I was only being charged $5 per quart snd it should be $10. I told him I don't normally get the fully synthetic oil. This conversation took place before the oil change. When I went to pick it up they did the fully synthetic oil anyway and now say it is due back for its next oil change in 3000 miles instead of the 5000 they normally recommend for synthetic oil. I have been servicing all of my vehicles at this Greulich's location since they opened. I am not sure what happened here but feel very unsatisfied in the service this time. I am not sure if its under new management but I didn't see any of the regular crew that is usually there. In addition I feel they overcharged for the battery but I did do some shopping around before I told them to do it and they were middle of the road in prices for that. UPDATE- Manager called me and we discussed this. There were some mistakes made and he is taking care of it for me. Thank you Greulich's for making things right."

"Saturday August 5th. Greulich's did a great job on this FR-S! Replaced end links and absolutely nailed the alignment! Finally drives exactly how it was intended to be. Super clean shop and professional staff and super effective techs! Thanks so much for literally setting the car straight. Highly recommended. Comfortable lobby, water and courtesy shuttle if you need a ride. Also, I absolutely love the text communications with links to detailed inspection and diagnostic report with photos! It includes immediate concerns as well as future maintenance needs. No pressure to sell you services that are not needed."