Lawley Nissan 2960 East Fry Boulevard, Sierra Vista, AZ 85635

"I lost the respect and confidence I once placed in my local Nissan dealership. I will now seek other means to get my Leaf serviced, thank you for asking. I do love my Nissan Leaf and prefer Nissan vehicles."

"It's very different from other Nissan dealerships I've been to. Staff is nice, but the policy of this dealer is just to push work for profit. My car has a check engine light on specifically related to an extended guarantee that Nissan sent me on the mail, but this dealer said it won't be covered under that an charged me $85 "just to check" In the past, I have been here to try and use remaining oil changes in a plan that I was able to use at other 2 nissan dealerships, and they told me it was not valid with them. At the time of purchase, they told me I could use these oil changes at any nissan dealership, and it stand true until this one."

"Take my car in for the free regular maintenance. I get told I have a gasket that needs replaced. $1827 to have it repaired and it's an 8 hr job. Backed me into a corner and made me feel as if this had to be an immediate repair. I tell them I'll be back because I didn't have my wallet. Talk to my lady about it and she says we need a second opinion. So we get the second opinion. There is no leak in the gasket. Only another part from a lose line on top of the motor which he fixed for $.60. I go back to lawley Nissan and ask them to show me where it's leaking. They point to the same place where we made the rapair. Mind you I was told this was a bad leak and I had been driving for 2 days since the repair was made. No oil there..... so where's the oil at? Other mechanic checking a spot where he said there was oil whispers he don't see any oil. They could have admitted they were wrong but then say that I don't have the right to be swearing and that the other guy that checked it doesn't know what he's doing. I won't be back which is unfortunate for the sales group because they've always treated me absolutely well."

"Seemed like everything was going good. Until I got home and took a peek under the trunk to make sure it was clean from oil and that's when I noticed the filter access door missing. So that made me check the oil plug and filter to make sure it was tight. The dealer ship needs to be more careful about the work they do."

"When I initially came to Lawley for a light on my dashboard, I brought up other concerns I had for the vehicle and Christian was able to help me assure that I had them all addressed. He explained to me what was going on and kept in touch about the maintenance. A part had to be ordered and as soon as he called me to let me know he was able to get it changed for me before I headed home from Sierra Vista."