AutoZone Auto Parts 812 East Fry Boulevard, Sierra Vista, AZ 85635

"Helping me to find a battery for my car, we were able to find that it wasn't necessary. That's right, they didn't try to upsell, fixed a loose contact and called it good. $230 battery vs $2 cap, yeah, I like that way better. Thanks for being a true friend AutoZone."

"I don't normally comment about retail stores, but I have to say, this was superb, and I do mean SUPERB service. I don't remember the woman's name, but she was extremely friendly, knowledgeable, and carried on conversation, unlike most people in retail."

"Super nice staff, really took their time, explained things, helped me compare and order the right things, as well as applied my new windshield wipers which I had also I had also bought during this transaction, for me. I knew how to do them, but loved that they offered and it was litterally done in less than a minute for both wipers by them."

"I stopped by on Sunday the 18th of November. I needed a part for our Mustang. When I walked in there were three guys behind the counter – NONE were with customers. The first guy was a tall, young man. He looked directly at me and I said I needed some help with a part. He turned to another employee and started chatting with him – as if I wasn’t even there! The guy he was chatting to said, “That guy is talking to you.” He replied, “I know it.” He didn’t ask what I needed. He just stood there with an arrogant look on his face – even after the other employee pointed out that I’d addressed him. It upset me – A LOT - and I left – NEVER TO RETURN TO THIS AUTOZONE (OR POSSIBLY ANY OTHER AUTOZONE) IN THE FUTURE. I went down the street to O’Reilly’s where an employee immediately helped me, researched my needs and came up with a solution. He was friendly and helpful throughout the transaction. The interaction with your employee was totally unacceptable and one of the worst cases of Customer Service I have run across in a long, long time."

"I very much appreciate Jo C who helped me with my battery today. She was friendly & very skilled in her job. Thank you so so much!"