316 Meal Prep

"I've been using them for 3 weeks and have been super happy. Meals have the best flavors and amount of food compared to other "online" frozen meal delivery services. Definitely recommend giving them a try if you are like me and dislike cooking but want to try and eat healthier!"

"Using this service has been foundational in the improvement of my eating habits and general health. I joined 316 Meal Prep because I wanted to avoid the massive packaging that came with other meal delivery services. I'm staying because the food is healthy and flavorful. With the help of 316 Mea Prep, I'm eating cleaner now than I have in decades. I have more energy, sleep better and my BP has dropped 20 points!"

"Meals are delicious but customer service is poor and delivery service is subpar. I've had the service since Memorial Weekend of 2022, so approximately 4 weeks. My first week of meals were delivered 2 days late due to the "name tag falling off of the bag" I was patient and contact Sergio via phone on Tuesday morning and couldn't reach him, per the norm. So I sent an email and he replied and told me the above. The next week my meals were delivered to the wrong house. I had to go to that house on a different street and pickup my meals. The 3rd week my meals were delivered the same approximate time as the week before 11 AMish and were delivered to my house. The 4th week. today, I expected them to be delivered the same approximate time and they were not. I contacted Sergio via email stating that if my meals were to my house within 30 minutes (because I was leaving for 8 hours, and didn't want my meals sitting in the 90+ degree heat for that long) that I wanted a full refund and wanted to cancel my subscription. 1 hour later I was still home by chance and the delivery driver rang my door bell and delivered the meals. I opened the door and grabbed the meals, flagged down the driver and walked to her passenger door as she rolled down the window. I placed the meals on her passenger seat and stated that I didn't want the meals and walked away. Shortly after I received this email accusing me of assault: "Hello Brandon, The confirmation you received when signing up states that delivery time will occur between 7am-7pm. There is not a specific time meals will be delivered, but there is a window. You will not receiving a refund. Our terms and conditions states that cancellation must occur 48 hours prior to delivery in order to receive a refund. You are not allowed to cancel meals through our delivery driver as stated in our terms and conditions that you have agreed to. In Fact your actions are illegal and technically considered assault. We will let you know if our driver decides to press charges. You are now canceled and banned as a customer with 316 Meal Prep and all affiliated companies. You are not allowed to assault our drivers because you wanted your meals at a specific time which we do not offer. Hope you have a good day. Thank you. " This is my reply to his email: "Sergio, I understand your terms and conditions. I'm ok with not receiving a refund for the meals delivered today but you will notice that I did in fact cancel my subscription with you via email BEFORE my meals were delivered today. That being said I did NOT cancel my subscription with the delivery driver. I happened to still be home when they arrived and I waved her down and she rolled down the passenger window to her van and I place the bag on her passenger seat and said that I didn't want the meals. I'm not sure how that interaction is considered assault. To make sure there is no misunderstanding, this is my request to cancel my subscription to 316 Meal Prep."

"I tried them for a week about two years ago and it was okay. After that I bounced from meal prep company to meal prep company, even making my own for awhile, but with work and a family it’s almost impossible. That’s when a buddy of mine let me know that they had recently come under new management, so I decided to give it another shot, and I have to say I’m so glad that I did!! Food quality and customer service has gone way up! I subscribed to their low carb plan through their website and it was super fast and easy, the following day I had a pain free delivery to my front door! The food is amazing and I’m down 10 pounds in a month! Definitely recommend"

"I know they had a rough patch after losing their GM. Since the company has been sold to new owners. The food, website and delivery has been fantastic. I really enjoy seeing a local business with such potential, recognize their mistakes and change them for the customer! The fact that they have shifted to free delivery, shows how much they care! Fantastic food, easy step by step website. If you want a great local meal prep company. This is the one to try! Thank you new owners and management! Your changes really show!"