PostalAnnex+

"This is my uncles store and my grandma is the crotchety old lady at the front desk that upsets some people. I think it's hilarious to go through these reviews and listen to grandma tell the stories of some of these folks. I can understand where they're coming from. Most people love grandma. She's hard working and cares a lot about what she does. If you have a but of thick skin and want your package taken care of properly, come on down! This is North Idaho family business at its finest. She even got a trophy for amazing customer service. Ask her to show it to you."

"The elderly lady that works the front counter, has no customer service skills whatsoever. I asked her if I could mark fragile on the box, she said in a rude tone, "do you think conveyor belts can read?" She then ignored me when I asked for a tracking receipt. I then noticed a paper on the wall that states they are not liable for any prepaid drop off package, as they are only their as a convenience. Soon as I read that I took my package and left. Shame on whoever owns that business. Almost every bad review for this place is because of her."

"I shipped a package out of here and found the staff to be extraordinaly friendly and helpful. I am surprised at some of the reviews. These packaging and post businesses are "for profit" businesses. They are usually family owned businesses and have to make a profit or go broke. If you want to drive to the Federal Post Office and wait in line, that is always an option."

"Had to do a FedEx return for a Cabelas/Bass Pro item that was very expensive so I asked for a receipt to ensure the item was no longer in my hands or my responsibility. The elderly woman working the desk rolled her eyes, said “oh the FedEx guy is gonna love you” and she told me to take a picture of the shipping label. That’s all she could offer me as I was leaving her with a $2500.00 item. She was zero help and proceeded to tell the other customer “you’re driving me crazy” regarding whatever that customer needed help with. Whoever runs PostalAnnex needs to realize this is the last time I’ll use any of their services and I would have gone anywhere else if this isn’t where Cabelas required me to go for this."

"I found Diane to be extremely helpful and super nice. She checked (compared) all the different shipping rates and timelines for delivery to make sure I got the best deal in a time frame that worked for me. She was super friendly, and the store seemed pretty well equipped to ship almost anything (some guy dropped off a truck bumper to be returned!) . Sure made it easier than dealing with the post office, a place with one option.. ."