CVS 9521 Mission Road, Overland Park, KS 66206

"CVS 95th and Mission Rd Facility was well lit , however the carpet needs cleaned. Staff was friendly , shelves had plenty of stock and I found what I needed easily. Has bathrooms and Handicap parking and accessibility."

"The lady Kathy in Pharmacy is incredibly rude and disgusting. If she doesn’t want to help people with simple questions then she should not be in a setting that involves customer services. All I asked was for her to release a request of my prescription to another location and she acted like I was asking her to build a rocket ship. Extremely short on the phone. Even told me “good day” at the end without even letting me speak."

"First off I have traded at this pharmacy for close to 25 years. In the last couple of months this pharmacy at 95th and Mission Overland Park Kansas has not gone downhill but it’s hit rock bottom. ‘The crew,’, and yes, I would call it ‘The crew’ in the pharmacy is extremely unprofessional. The pharmacist doesn’t wear a lab coat , which is fine, but he dresses like he just got done washing his car. The other members of ‘the crew’ including the pharmacist, who wants was put out find me asking a question, lack any type of communication ability and social understanding. Today, September 21, 2023 when I went to pick up a prescription because I am ill, I was told the pharmacy is closed because of a family emergency. I understand a family emergency but why can’t someone from ‘the crew’ be there to sell the prescriptions? They don’t have to fill them. I would prefer that they wouldn’t fill them, but why can they not be there to sell the prescriptions that were called in this morning? Because of our insurance I have to use CVS."

"After having three issues trying to get two different controlled substances filled over the past three years at this CVS at 9521 Mission Rd, Overland Park, KS my family of four has to move on. It’s just not working out with the pharmacists here and we’ve been left in pretty bad situations because of it. Just go to either the Walgreens just West on Mission Rd or the Price Chopper there on the same intersection 95th & Mission Rd. We lose a little convenience this way but at-least we won’t be left hung out to dry with no other options."

"One of the better CVS stores in the area. This CVS was clean. Someone actually asked if they could help me find something (a first in a long time at a any CVS). Most things were in stock except for the food area. There is things in the food, but a number of empty sections. This is a convenient location with other great businesses around."