H&M,

11149 West 95th Street, Overland Park, KS 66214

"Good prices. Very reasonable"

"They have the nerve to want you to buy a bag. After you have patronized the store and bought their merchandise, a bag should come with the things you have purchase. What am I suppose I'm to put them in?"

"I do not wish to give any stars after my experience at this store. I have came because they had my particular sizes and great pricing for professional reasons; however, after gathering many clothes in order to grow my wardrobe, I have found the dressing room to be closed. What is the purpose to buy any clothes if you are not allowed to try them on before buying them, especially for a customer like me who traveled far to come to this particular store. I walked up to the only sales associate on the production floor who was talking to whom I thought was a customer but quickly realized that they moved out of the way, away from me to catch up on each others lives, I waited patiently and did not think time on the production floor should be spent with personal conversations that last as long as one you would have at a coffee shop with a old friend. Finally the sales associate was noticing that I needed help something and so I proceeded with asking if the dressing room was going to open anytime soon or if I can just go ahead and use it. Ran in to ask the manager and after about 3 minutes, the manager comes out, I ask what I've already asked and was given a hard "no" without any explanation. My answer was "okay" and I proceeded with leaving the clothes at the dressing room area and the store. That associate and Manager interaction was lacking reason and support. The NPS score should be 10% being that it actually looked neat in there 3 hours before closing time. And what is a manager doing hiding in the back when there are so many customers in the store. First impression is important and this was disappointing."

"Seemed like a nice store. The only reason I took off a star is they don't really carry clothes I think I would wear. Also some of the shirts look super soft and comfy but then when you feel them they are super scratchy itchy."

"A nice and open floor plan, all on one level. Kids, Men and Women sections. Jewelry too. Always really nice associates. Fun to shop here. Easy returns."