Professional Building Lofts 1103 Grand Boulevard, Kansas City, MO 64106

"3 stars just because I can't get a hold of the leasing department. I viewed an apartment a week ago put my application in for it. Since than I haven't been able to get ahold of anyone via email or phone. Management was nice during my viewing of the apartment, clean building and really close to my job. Just no proper communication. Update: I was charged $80 for my application fee something on there end when you fill everything out online won't let you continue past step 5. I tried getting help and they won't do nothing about the situation. Staff is unprofessional and won't even answer calls. They said I will get my $80 refund and now they're saying this isn't a common issue and refuse to give me my money back. Now I see why people don't want to live here. I'll be taking further actions if I don't get refunded."

"I've had several quotes and I can't seem to contact anyone in the office for further details on how to move forward with my security deposit... Can someone please contact me!!! The first is approaching and I need to get this taken care of... Anyway assistantance will be appreciated"

"Before moving in to these lofts, I was skeptical. Despite seeing the negative reviews and comments, I decided that the location was too good to pass up and lived here for the past year. It was the best decision I could have made! The management is friendly, communicative, and overall show genuine interest in making it the best enjoyable community for ALL. With minor blemishes in the year like the elevators breaking down, or fire alarms going off, the care and respect I received from Nick and his team overshadows those memories by a mile... and then some. PBL is one of the best economical and central lofts you will find in downtown. It's EASY accessibility to public transportation, the street car, and close proximity (2 blocks away) to Power and Light will be something I extremely miss next year. I couldn't have asked for a better place to have lived in for my first year in KC."

"After looking at the reviews, I had to leave a review. I've lived here in pbl for about six months now. I haven't experienced any of the issues that have been said. I've never seen not one homeless person what so ever "roaming" the hallways or anywhere. It's a locked building the maintenance guys are awesome! Any repairs are taken care of extremely quickly. The management has changed over once since I have lived here which is a bummer because the prior manager knew me by first name and that I was great to feel that I was a resident and not just a rent payment. Now this is in the downtown area of the city and yes there is some homeless downtown but not in or around the building. I love the area. I no longer can drive so being so close to public transportation is the best. Within walking distance to power and light district, the free light rail to river market and close to most major banks how can one complain? Decent price for a good size downtown loft with many amenities"

"I currently live here and can’t get out fast enough. Management has abandoned the building, we’ve had so much staff turn over, and they previously weren’t meeting expectations. This building is a 16 story frat house with constant parties, the whole building smells like marijuana and the elevators are constantly down. Randoms have copies of keys and use them to go on the roof and throw parties. Homeless people roam the halls and stairwells. Currently we don’t have anyone to keep up with cleaning so everything is just dirty. The gym is a joke, the equipment is broken and dirty. I’m embarrassed to live here. If you have any standard of living and want to have pride in your home, stay out of Professional Building Lofts. Nothing here is professional."