Ernie Patti Collision Center
4823 Potomac Street, St. Louis, MO 63116
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
4823 Potomac St, St. Louis, MO 63116, United States
About the Business
Ernie Patti Collision Center is a top-rated car repair shop located at 4823 Potomac Street in St. Louis, Missouri. Our experienced technicians specialize in collision repair and are dedicated to providing high-quality service to get your vehicle back on the road in no time. From minor dents to major bodywork, we have the skills and expertise to handle any repair job. Visit us today for a free estimate and see why we are the go-to destination for all your auto repair needs.
Reviews
"I brought my car here to repair cosmetic damage to the bumper and fender. The work they did is generally fine, and at first they genuinely seemed to want to provide good service. Even so, a few things went wrong that cause significant frustration. First, they told me to drop off my car two days before they were actually ready to work on it, and then disassembled it even though not all the parts they needed had arrived. The car was drivable, so every additional day they kept it meant I was paying for a rental car. They ultimately had it for 15 days to do "a week's worth of work." They apologized, but nobody seemed to want to take responsibility, and at the end of the day the extra time in the rental car cost me several hundred dollars out of my own pocket. Next, when I arrived to pick up my car, having been told it was ready, they revealed that they had caused additional damage while working on it and were still waiting for the replacement part to arrive. I could take the car, but would have to bring it back when the part arrived. I also discovered that they had damaged one of my windows. In both cases they billed my insurance for the damage that they caused."
"Wow! I was visiting from out of town after hitting something on the highway and damaging my bumper. Not where I wanted to spend my birthday, but the great service made my day! Steven came out to take a look and helped immediately! The customer service from the first phone call with Cameron and then Steven's help was outstanding! I highly recommend them!"
"After a bold thief stole our catalytic converter from right in front of our house, in full view of the entire street’s cameras, in the middle of the street, and in the broad daylight, we had to get the exhaust repaired. As a preferred shop with our insurance company, we were able to get right in, had excellent service, and now have a quiet car again. Highly recommended."
"Our car was damaged when broken into in STL. Our insurance company recommended we use Ernie Patti for repairs. They came and towed our car and went above and beyond keeping us updated and enabling us to pick up our car in less than 2 weeks. It looks as good as new! We appreciate Ernie Patti!"
"Great service and courteous staff. Their team provided timely progress updates and I was positively surprised by the post repair look of my vehicle."
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