Geek Squad

"Way over priced. Was quoted $600+ to repair tv. Found independent repair service total cost $140."

"Tried to purchase a smasung laptop. Website showed 2 in stock. Made a trip to the store, only had 1 in stock that was open and used. Was willing to purchase the open box but the manager refused to sell it as open box and had an attitude about it. This is the 3rd time I've had an issue with managers wanting to charge full price for opened/damaged products."

"Can never get anywhere on the phone can't get ahold of the store cause they just want to make appointments I just had a question that only the store would know not Panama bring back our jobs to our country so at least people can be on the same page"

"Don't go here, took my pc in just to replace the power supply, didn't never gave me a time frame. They called me saying they won't work on it because of bugs. We'll I can tell you I don't have bugs in my home. They said I would have to go get it professionally cleaned and show the receipt for it for them to work on it! Are you serious your store is the one that has the bugs get your store professionally clean. Thanks for the bugs I have to deal with now"

"Brought in two laptops, a MacBook that needed repaired and the other just needed tuned up after sitting for a while unused. Took them in on a Wednesday afternoon and explained that I use one of them for work and need it asap so to call me when ready, I ended up calling THEM on Saturday asking for the status and they said the tune up one was ready and they were still working on the Mac. Got a call Sunday morning that they were both ready. I get there, the dude I talked to brought out the Mac and said "Yeah we couldn't fix this one, it's a hard drive failure." I already knew that and the worker on Wednesday told me they could fix it. He then goes to find the other laptop for a solid 15 min. Came out and asked me what it was and looked like. Finally found it but couldn't find the paperwork for it, so after plugging it in and waiting and waiting for it to turn on, he tells me "Actually, I don't think this one even got looked at." It's funny because it turned on just fine before we brought it in. The only thing that kept me sane while standing there was the fact that he gave me a full refund for both computers. That was my first and last experience with Geek Squad."