PacWest Restoration Inc

"Our home is one of the hundreds with trees in or on them. We called PacWest on the day of the incident. There was no rain only bitter cold ice and wind. David sent his "tarp team" who evaluated our neighbors' tarping work. We were put on the schedule and the team arrived before the torrential rains began. The "tarp team" led by Emmanuel was fabulous! Professional, thorough, knowledgeable and effective. PLUS, he is a very friendly welcoming individual. David met with us after the tarping and we found him to be very knowledgeable about the entire process of reconstruction to the upstairs area where the tree went thru the roof. We will be doing the reconstruction with PacWest Restoration so will continue to update our evaluations. Everyone in the company has been honest and dependable."

"Our house was in the process of being sold when a refrigerator line broke and flooded the kitchen and finished basement below. I called Pac West and Angie came out within a couple hours to do a walkthrough and she had a crew out the following morning to begin cleanup. We were coming up on the holidays and their schedule was booked a ways out for the reconstruction part, but Dave was able to figure out how to make it all work and get the repairs done much sooner than expected. Everyone we worked with there was courteous and professional and the quality of the finished work was excellent. I would highly recommend Pac West Restoration."

"PacWest Restoration was wonderful to work with and we’re incredibly thankful for everything they did for us. Prior to them coming in to mitigate and restore our property after significant water damage, we spent almost two years dealing with unavailable general contractors, incompetent sub-contractors and rude tradesman only concerned about how quickly they could do the job. We finally got the kitchen we were dreaming of and just a few short months later our main bathroom on the second floor had a burst water pipe causing extensive damage to the bathroom and the newly remodeled kitchen below! This is when we called in PacWest Restoration. Within hours of placing the first phone call, their teams were on our property mitigating the damage and protecting our property. We contacted our insurance, proceeded with our claim and got the ball rolling toward restoration within a few days. The insurance process ultimately took a few months and while the delay was not ideal with a young family, it gave us time to work with PacWest to order replacements for everything in the bathroom that was damaged. Once we had our insurance money PacWest got started and they were nothing short of wonderful. Dave and his whole team were extremely kind, considerate, honest, and a pleasure to work with at every step of the way. We were so pleased with how things were going that we decided to gut the whole bathroom beyond what was destroyed by the water damage and remodel the whole thing. Not only that but we asked them to remodel our kids’ bathroom as well. As homeowners who have never been through a home insurance claim before this, having PacWest walk us through the process and make us feel supported every step was invaluable and we are forever grateful. We highly recommend PacWest and their entire team! Thank you, Dave and crew!"

"We had a house fire and although the actual fire only took a portion of the house the smoke damage took the rest. We were pleased with the work PacWest Restoration did to rebuild our entire home. Their team has great attention to detail, kind, they provide valuable suggestions on designs, they were professional and timely with the projects. And, they kept us informed throughout the process! We highly recommend this team!! You will be in GREAT hands if you select them to help you through a restoration project, big or small!"

"We had some flood damage in our basement due to a storm and insurance recommended PacWest when we had no clue who to turn to. They had people out to our house to survey the damage and make a plan very quickly and thankfully everything has been wonderful thus far. Angie was in charge of orchestrating our pack out and demolition of damaged materials and she has been so responsive and helpful every step of the way; always available to answer all questions and making sure all work is done timely and well. Amber was our estimator and was great in helping to get the rebuild started and coordinate everything with our insurance. Jeff was our project lead for the rebuild and he was fantastic, he was so good about coordinating all of the different workers we had coming in and out and always letting us know what was happening, we are so thankful for him. We would highly recommend PacWest to anyone in the unfortunate position of needing flood repair."