Jiffy Lube

"I have been a customer for 7years but my recent experience was so bad. They changed my transmission oil first then I had to take my car to the mechanic to change the transmission gas casket, which was not a wise decision or expertise at all because when the mechanic changed the transmission gas casket, they had to do the oil too. So in short I paid $145 for nothing which was a rip off or to increase their sales of the day. Definitely not a happy Camper."

"I rolled up 15 minutes before official close time. They were closing early due to lack of business that day, but they fired everything back up and changed my oil. Really friendly team here!"

". I went to this Tigard location at 15410 SW Pacific Hwy on October 17th. when I went there I asked them specifically to check to make sure I had no oil leaks, they made me wait inside so I didn’t get to see what they were doing but at the end of the visit, I was told that, “your car is fine, they are no problems with your oil and you have no oil leaks.” Then about 2 weeks later I get in my car and drive out of my apartment complex and go 10 mins down the road and my car just died. I pulled over and looked under the car and all the oil came out of my car. I’ve looked at my last 4 receipts and none of them have had any oil leak codes on them at all. I had one back in January of this year have a code but I got that checked out by mechanic and it was due to my valve cover gasket which I had replaced and no issues since then. So the last 4 visits there had no notation of oil leaks. This ticks me off because the car is a 2016 with 115k miles on it. The oil filter that is under the car is a jiffy lube one, because they have been the only ones to touch it in the last 2 years. I don’t have money for another car and I would like this one fixed and taken care of. It’s not fault this happened, jiffy lube screwed up by not tightening my oil filter tight enough. I will be taken my car to the dealership this week to find out a quote for an engine replacement. This week was the soonest appt they had."

"The staff are very friendly and professional. Overall really nice guys. However I am unsure if this is a company policy or just this location but I was very taken aback at the price gouging. When I first pulled up I said I wanted a synthetic blend and they said no problem. However once I was in the bay I was told that with my 2017 Subaru Outback I could only do top tier full synthetic oil. The quoted price went from $70ish up to $120. When I asked about getting a synthetic blend I was told that they would not recommend it. When I mentioned that is what I usually get they they said well we could do the blend but then we be would not be able to insure the oil change today if something were to happen. I thanked them for their time and headed over to valvoline who did the synthetic blend no problem and filled air in my tires for $66.00 total. Jiffy lube is nice, but if you want to save some money I’d go somewhere else."

"Great job, Jiffy Lube. I went on a Sunday for an oil change and there was only one person(I guess it’s Vincent) doing all the stuff with INCREDIBLE PATIENCE. He thoroughly explained of what the issue and helped me walk through what is required rather selling services. Will go back again next time."