UPS Customer Center

"Completely terrible driver. Had a package from Amazon. This is the first time EVER anyone has actually stuck to the need of a signature. We LEFT a signature on the first note they left, then they left TWO more notes for no flipping reason claiming they needed a signature despite a typed note explaining they had one. Whoever is responsible for delivering to Veneta needs to be repremanded."

"'Severe weather delay' on a sunny day for a package in the same city as me, and they won't let me just go pick it up. No ability to talk to an actual human on customer support either. Would not recommend."

"Poor customer service. Lack of knowledge of UPS policy for Shipping requirements. Was called by a local representative and left no call back number or information about the issue at hand. After returning to the drop off point CSR was still defiant about shipping after her team supervisor told her it was ok to ship as is. The CSR thought it was appropriate to opened my package and was full of attitude and bad customer service. UPS you can do better then this."

"My daughters package delivered to wrong location with picture during a Saturday Duck Game on 09/16/2023. All we want to know the address it was dropped off at. Special to her. I can’t get a live person to check with driver.Just automated and make a claim online.Don’t care about the money just want the package."

"I got a call at almost 8 pm last night. I did think it was weird to get a call that late from you but I did and it said UPS. I was ensured that my packages could be picked up today at this location. The person said they would put notes in my account stating to pick up, and that my bf Kyle could show his ID and pick it up for me, that notes would be in my account… I just called. There’s no notes, it’s still marked for delivery and I drove 30 minutes to pick it up to be told I can’t until tomorrow. Waste of my time, gas and energy. Don’t tell people that you can put notes in their account and they can pick their items up and then say the opposite. I’m super frustrated."