Papa Johns Pizza 54B Division Avenue, Eugene, OR 97404

"For two pizzas that cost almost $50; I would expect a pizza with more toppings and fully cooked(see picture where I squished down the undercooked dough. each topping was 1.95 ea although that could be uber eats; it may be cheaper in store. Really disappointed, but at least my airfryer can take care of the undercooked part I guess. Steer clear of this particular location."

"For the price I expected a great pizza. Was thoroughly disappointed. I got Hawaiian and hardly had any toppings. Sad. Don't plan on returning."

"I love Papa, John’s Pizza! It is so nostalgic to me! Of all the cardboard box, pizza places, this one, hits the spot!"

"I ordered a pizza on the website for carry out with no issue. My phone was in hand from the time I placed the order until the time that I checked the online tracker which stated that my order was ready for pickup. Drove across town to get my order and was rudely told by the manager Jeff that he cancelled my order because they close at 10. I received no notification telling me any of this although the manager claimed he called me. I had placed my order well before 10 which your website allowed me to do and your tracker stated the order was ready. Either you have a glitch in your system or you just didn’t want to make the order so you chose to cancel it. Regardless that is not my fault. If you don’t want to accept orders past a certain time you need to update your system accordingly, that’s not the customer’s responsibility. I’ve never encountered a restaurant that refuses service to a customer simply because they can’t be bothered to and I cannot imagine in my years of customer service ever treating a customer like that. No reparations or apology of any kind was made to me and the lack of communication and unpleasant attitude that I was given from the moment I walked in was beyond off putting. Definitely a great way to ensure customers never patronize your business again."