Walgreens

"I've been a customer of Walgreens for years, but the NE Cornell location in Hillsboro is a disaster. It is truly bewildering how poorly run and operated the pharmacy is. I have never successfully filled a prescription here without some sort of issue. The app doesn't work and you can't get a live person on the phone if you try to call. They are severely understaffed at all times, the staff always seem to be fighting for their lives or have fully given up. I've started transferring all of my prescriptions to a different pharmacy, though its is a PITA to do so. My advice is to steer clear of this location and go literally anywhere else."

"My recent visit to the Walgreens pharmacy left me deeply disappointed on multiple fronts. Not only did I encounter early closing times, but my interaction with the staff fell short of the professionalism and courtesy I expected from a pharmacy. The early closure of the pharmacy posed a significant inconvenience, especially when seeking specific medications or health-related products. As a pharmacy, the accessibility and consistent availability of medications are critical to the well-being of many individuals, and the early closure made it challenging to obtain essential items. Furthermore, the unkind demeanor of the staff exacerbated the situation. In a pharmacy setting, empathy and helpfulness should be at the forefront of staff interactions. Unfortunately, my experience at Walgreens fell far from this standard. This is a pharmacy, not a regular store, and the importance of reliable service and supportive staff cannot be overstated. Whether it's the availability of necessary medications or the need for compassionate assistance, the expectations at a pharmacy are inherently different from those at a regular store. I urge the management at Walgreens to address these critical issues promptly. Maintaining consistent operating hours and ensuring that the pharmacy staff embodies professionalism and kindness are essential steps in providing the necessary support to the community. I strongly encourage individuals who rely on a pharmacy's services to voice their concerns as well. Collectively, we can advocate for improvements that can positively impact the well-being and experiences of pharmacy patrons. Your detailed feedback can shed light on the specific challenges you encountered, and it can serve as a catalyst for improvements in both the hours of operation and the professionalism of the staff at the pharmacy. If you'd like to make any further adjustments to this review, please feel free to let me know."

"Currently having an awful time with the pharmacy. I understand they're short staffed, but waiting 24 hours for a pain related medication and antibiotic submitted by an immediate care facility with no communication in regard to a delay is just bad business management. I have tried calling the store to inquire about a timeline and sat on hold for over 30 minutes as the "next" caller in line. Again, I understand being short staffed but, being in the business of customer service, actions should be taken and prioritized to communicate with your customer base as to how this lack of staff will impact their experience. Am going to have to drive over there in order to get any answers which is inconvenient, and also adds to their in store volume/line, which I see has been a consistent issue with other customers as well. If you're in any kind of urgent need for a prescription, take your business elsewhere."

"Always closed unexpectedly. Last week they were temporarily closed for no reason for two days. Yesterday they closed early unexpectedly at noon because their registers were broken. Today the pharmacy is only open for drive through and the line is giant because nobody can get their medication. This place needs to get it together! RUN dont walk."

"This was a great Walgreens because they had so much. I was looking for the NYX products and walked right by the wonderful display that was in the front. I think I was so mesmerized by all the products in the beauty section. I also found a wonderful soap pouch that I have been looking for to give as a gift. The staff were nice greeting me and asking if I did need help . Thank you all for being so helpful tonight."