Marshalls

"The store manager was rude to the customer, she didn't even know the brands sold in the store. I went to the store to return a T-shirt from the brand (Vince), the price of this product is $49, she told me how this T-shirt for $49 should be a maximum of $12... I actually wonder because this is the first time this situation has happened to me, and the strangest thing is From that store manager is someone like that, I don't recommend this store at all, I don't know how this stupid manager works in this store.........."

"Despite being CRAMMED with product and a very busy store, this is not the nightmare you might expect it to be. Somehow, things stay pretty organized, and that amazes me! There's much selection, constant new arrivals, and good prices here, plus the checkout lines move quickly. All combine to make this store a regular stop for me."

"I love how neat and orderly this store is. I found quite a selection of clothes that I didn't even know I was looking for. Of course they just jumped into my hands and I had to buy them ALL. Thanks Marshall's for great quality clothes at bargain prices."

"The items are great. I love home goods products. I’ve come in here before and it’s been okay service. Nothing that was worth noting- good or bad. Indifferent. Which is totally fine. I get it. I used to be in customer service retail as well and I know sometimes you just rather not help because you’ve been through the ringer.. or you’re burnt out. Totes understand. BUT. I have to assume that when you see a small woman struggling to lift and adjust a bench onto a cart so it doesn’t take out every end cap and product displayed SOMEONE.. ANYONE would offer assistance. LITERALLY any one of the 6 employees who we’re literally next to me or in your products stuffed (which I appreciate all the goods!) aisles, would offer SOME kind of assistance. Even when I was checking out and I needed to lift it out off the cart to get the rest of the items out, 2 employees - clerk and another who walked by- didn’t offer any assistance. Clerk even said “oh it’s okay.” Like me taking time to do all this was MY fault. I said “man. You know not a single person offered any assistance.” She apologized. I got to my vehicle and again unloaded by myself - COVID. I get it. In all this, a canvas picture got stretched out a bit. I almost came back inside and instead I asked a lovely woman who was walking by if she noticed anything about the picture. I’m so glad I did because I LOVE it. Anyways, please stop pretending to not seeing customers who need assistance. This was incredible frustrating and and overshadowed finding the perfect item for our home."