Allan's Coffee & Tea - Wholesale Distribution Warehouse 1852 Fescue Street Southeast, Albany, OR 97322

"I am concerned that this company is having difficulty or going out of business. I have largely been an online customer and have ordered coffee for my office. I have had spotty communication with company staff re: an order that showed up on our VISA card, but never ordered. I've reached out by email, phone and certified mail without success. Against my better judgment, I placed an order on Feb. 1 online. I received an immediate email confirmation of my order, but to date - 12 days later, I have still not received confirmation that the order has been processed and shipped. In the past, I would receive notice 1-2 days later. So - some words of caution - BUYER BEWARE."

"I have been drinking Allan Bro’s coffee for over 40 years and love it. Due to the virus and warning to keep a safe distance and stay home, I worried about running out of coffee. Then I remembered it was possible to place an order on line. My order came two days after I placed It. Thank you Allan Brothers, your coffee is absolutely the best! Your company is the best!"

"Very nice experience, with surprisingly good mocha and muffin. The staff were kind and efficient as well. Another thing that I loved about this place was that it is not loud like other coffee shops-- coffee grinders and blenders running the entire time. EDIT: I used the restroom and removed one star. It is kinda gross. Really needs a deep clean or remodel!"

"I work across the street and frequent this location often. I am normally very satisfied with my service and quality of my purchase. Today was a very different day. I purchased a sandwich and coffee. The customer service representative assisting me with my order never asked what or how I wanted my meal. The only option I was asked about was corn or kettle chips. When I got back to my office there was meat and cheese only on my sandwich. I was very disappointed. I hope this is not a new norm for Allan Bros. This experience was not a good one."

"Long story short. I'm a USMC veteran. 2013 When I arrived at my new home for the next 8 months in Afghanistan, I found a half of a bag of Allanns Cup left behind by the previous unit. I loved it. I never heard of this company. I made contact with them to inquire on how to get more. They insisted on sending me 5lbs free if I paid the shipping to Afghanistan. I haven't forgotten them. Although I can't afford to order thier coffee regularly, I always purchase Christmas presents from Allann Bros. Superb products and service!"