Cash America Pawn 7923 Airline Drive, Metairie, LA 70003

"extremely bad vibes in there now , not sure if new owner or what, but each new employee is on a power trip including the manager whom I witnessed talk to this old poor lady like she was NOTHING . I felt so bad. Karma is real ."

"Worst customer service ever. Woman was extremely rude and literally no help whatsoever. Mind you I called 7 other pawn shops besides this one in search for a specific item and didn't have any problems except for this one. If you aren't interested in helping a potential paying customer find a new job!!"

"I have never had a problem out of getting anything from these people always kind and courteous to help you when they can and I lost some tools because I didn't realize the pawn was up they went above and beyond to let me buy my tools back and only charged me an extra $10 they have always helped me and I think it's a great place"

"The workers have zero work ethic. They engage with each other more than the customer. The one particular associate I had actually asked me how to do her job. She also complained about her manager giving her a task to do during a slow period. They move slower than almost humanly possible. One associate completely ignored me standing at the counter to be helped then got up to work when someone she knew came in. Don’t go here if you don’t have too. They make the customer feel as though the associates are being put out or inconvenienced for actually doing their job. Laziest bunch of workers ever"

"Absolute rudest "manager" ever. I am glad she didn't have to help me. I watched the people one by one get treated like a hassle. I feel like you should apologize for the inconvenience of needing assistance. The associate that helped me was nice, he didn't have the bothered attitude nearly as much as the woman that calls herself the manager. I watched as she seemed to literally enjoy telling someone they don't take anything that person brought in. I don't know what they do take but NOTHING seemed to be good enough. The items were used but in pretty good condition, I have seen a lot worse or worn for sale in there. I just don't think she wanted to be bothered with the guy. None of the people that I saw trying to pawn their items had anything she would take. I actually felt sorry for each person trying to pawn their items. The associates had to get her OK before taking or not taking any items for pawn and she treated each person just horribly and spoke to them like they brought garbage in. I stood there dumbfounded that this woman actually had a job much less as manager of a business that deals in any kind of customer service. I heard the guy refer to her as "bucktooth b*tch" as they left to go to the other location. I don't like to hear a woman get called horrible names but they were treated like bums that came in with garbage. Each customer treated just as bad as the last by this woman. It was almost like who do you think you are? The customers I saw weren't dressed raggedy. I don't think it really mattered anyway, I am just happy she didn't have to talk down to me, it's a shame that I was actually appreciative for anyone else to get my number in line. Why should anyone else that works there treat customers decent when the person in charge doesn't or won't?"