voco St. James Hotel, an IHG Hotel 330 Magazine Street, New Orleans, LA 70130

"There's nothing to this place. Service is nothing to speak of (including the lazy reply to this review). It looks charming in pictures, but it's not. Definitely don't even think about it for anything outside of a balcony room. As an IHG member, I arrived and realized I should've booked up the street at the Kimpton, but they refused to cancel my reservation at check-in. They apparently need the business. There's no amenities to speak of either. The rooms are spartan (pretty much nothing provided, and what is provided is bolted onto the walls) and are lazily maintained. Here's some additional fun facts: for the left (South) side of the building, there's a garbage truck that services the surrounding buildings in view and hearing of all room windows around 3 am. Additionally, housekeeping at this hotel appears to come between 8:30 am to 10:30 am. They run around slamming trash cans and knocking on doors during that time apparently to remind people they have to check out (what is this, a dorm?). You can hear it all. Charming indeed. Wouldn't stay again, and did not want to when I first saw it in person. This property is resting on days past, with top reviews mentioning things they don't provide anymore (to be clear, no free breakfast or croissants)."

"I am truly happy for choosing this hotel. The room was beautiful and cosy, the staff went out of their way to make us feel welcome and were just so kind. Everything is well organised and their lobby is beautifully decorated. Air conditioning worked well, it was clean. Great location, short walk from good breakfast - Mother's and the Ruby Slipper, Canal Street and all the iconic restaurants. We will definitely stay with them next time."

"My favorite IHG hotel in New Orleans. The customer service is kind and dependable. St. James has a cozy charm feel with lovely room essentials. It’s in a great location downtown within walking distance of everything one would need to experience the city in its fullness! There is accessible parking; however, I highly suggest their valet. St. James, what a gem!"

"I have had the privilege of staying here for the past 4 months. The entire staff made sure I was treated like family. The managment would make sure everything was perfect for our stay the entire time. My room was so comfortable every night. The pool was a great getaway from the heat and a private area to just relax with a cold drink in my hands. Every morning we had amazing breakfast sandwiches, muffins or bagels. The dinner drinks and food were amazing every single night. The night caps at the bar truly made our long days worth it. I can’t wait to go back for another work project or with my family again. I truly recommend this place to anyone and their families to enjoy."