Courtyard by Marriott Shreveport-Bossier City/Louisiana Boardwalk

"The check in with Stephanie was HORRIBLE!!!! She was very smug unaccomodating & had a nasty attitude & disposition! I had to stop talking & asking her questions to the point to where I got so fed up with her disrespect I had to go to Cassidy for help. Cassidy figured everything out for me! Cassidy was absolutely wonderful,joyful respectful & seemed to enjoy her job therefore I left a happy silver elite bonvoy member. Veronica was pleasant professional & nice as well. Get RID of Stephanie she HATES working there & it shows!"

"It was a pretty messy place with the construction but my only real complaint that is not acceptable is that they don’t provide complementary coffee downstairs in the morning. It’s one thing to not provide free breakfast ( that’s fine) but no free coffee!!! Waiting in line behind people ordering fancy drinks, just to pay for a simple black coffee ( and tip ) is unacceptable. Won’t go back just for this reason."

"Sheets were dirty and comforter was gray and should have been white. No management on duty. My husband and I had been traveling all day and had to move rooms. The next room was no better. Horrible experience and a bad way to start our vacation."

"Love the views from the room. They are stunning. Love the train so close. Again every where you look gorgeous views! Clean fantastic staff. They let guests come and go and ate there to assist if needed! Fantastic Also starbucks downstairs nice touch. Fitness room big and clean. Enjoy my stay had to extend!"

"Went to visit my adopted family. The lobby was beautiful. I love the big screen TV 's You can watch all the NFL games Go check it out, plus you are close to a casino and the Bossier City La Broadway Mall."