Peninsula Pet Lodge 5493 Southeast Burley Olalla Road, Olalla, WA 98359

"DO NOT GO TO THIS PLACE IF YOU LOVE YOUR PET!! 1 star because my dog is still alive. This place is terrible. We took our dog to the Olalla location during the week of Christmas and the elderly woman at the front desk was very unprofessional, angry, rude to my wife and her employees. She lied about the size of the space our dog would be in. When I called to check on our dog, more if the same... very rude " Your dog is just fine!" Before they even checked on her. And then they didn't even check with the correct person that was working with our dog, if anyone was. When we finally came back to Washington and picked up our dog, the woman was quote rude and short with us again, and was rude with the younger employees as well. I told them several times not to bathe our dog and the woman acted shocked. They took a very long time to bring out our dog and when she finally came out, her nose was bleeding. DO NOT GO TO THIS PLACE IF YOU LOVE YOUR PET!!"

"I’d like to start with the staff were very kind to me and from what I seen, my cats too. My problem is, they didn’t feed them the food I brought with them. I had brought 5 days worth of food for both of my cats and had given them instructions on when and how to feed them. None of that was done. As soon as I got home they both ate a full can of food, as if they didn’t eat at all while they were there. I did see dry food on the counter at the lodge for, what seemed to me, all of the cats. Unfortunately one of my cats has serious stomach problems and has been hospitalized several times before. I hope that doesn’t happen again. I should’ve listened to the reviews and steered clear of here. I’m not saying it’s not a good place but it’s definitely not right for me. If you have animals with specific needs, it would be in yours and your animals best interest to not stay here."

"Joie (the owner) is fantastic and we are so happy to know her. Her facility is very clean, our animals are always extremely well cared for, happy and smell great when we pick them up! Her staff is lovely and clearly care about all the animals. Our friends/family that have boarded with her have had the same positive experiences as us with a range from toy to large breeds. We have been clients of hers for several years and will continue to be. Our dogs are excited to be dropped off and happy to see us when they get picked up. I wouldn’t take them anywhere else."

"If I could give zero stars, I would. The old lady at the front is disgustingly rude to everybody that walks through her doors including her staff. She lets her own dogs wander around the front lobby and pee everywhere and doesn’t bother cleaning it up. She yelled at me to put my dog back in the car when I first went to drop him off which was strange to me since I can’t drop him off if he’s still in the car? I picked my dog up today and he has been non stop vomiting and seems completely stressed out in his own home. He has been wandering around the house for 3 hours and refuses to sit and relax. A lot more things went wrong here with my dog that I don’t want to type out. Completely disappointed with the service we got, especially with the high rates this place charges you. The only nice thing about this place is the young girls who seemed to genuinely love my dog. I feel bad for the staff that have to work under the owner. They should quit and never look back in my opinion, no one deserves to be treated the way that they are."

"Our kitty was the only cat that didn't look like they were on vacation. She's just a sour puss, I guess. Every other cat was perfectly content, some even wanted love from us. But our baby was hiding in the back of a cat tower. Despite her anti-social behavior, she was safe and cared for. We just got her home, and she's kinda extra skittish, but she's a cat so... It was very evident that the owner was not the kindest boss to her staff, but it was only her staff taking care of the animals for all that I could see. I am going to use a different boarding home the next time I need one, because I believe staff should be treated better. I would never work for or allow anyone I loved to work for someone who spoke to them that way. I had kinder Drill Sergeants. That said, this business provided a moderately priced service that was effective, and my kitty seemed better cared for than the staff."