Alki Tours

"My sister and I signed up and paid for a tour with Alki Tours to Nashville. When COVID occurred they understandably cancelled the tour but refused to refund our money. They promised to reschedule and then never contacted us again. I googled them today and they show the tour leaving in 2 weeks with no notice to us at all. Highly unethical business."

"A three night trip to Coeur 'd Alene with tour guide Koji was not as advertised. The Thanksgiving Brunch was scheduled for 7:30pm when the food was picked over and stripped of all quality items, cold and congealed. Day three advertised as a parade, Christmas lighting and fireworks, was canceled all together when Koji convinced the majority of participants that the weather and traffic was too much for us to stay. We left for Spokane for a restaurant meal that gave me food poisoning. Claire told me I was the problem and I ruined the trip for people, she offered to give me $25 off another trip. Horrible businesswomen."

"My 81 year old mother and her 85 your old friend planned an Alaskan cruise. After it was booked and paid for they failed contact my mom. Whenever mom tried to call them back they were told someone would call them back, but no one did. They paid for an upgrade of $400 a piece. Five days before the cruise they couldn’t get the upgrade but would be given only $100 back! Then my Mom's friend fell and couldn’t make the trip. Everything was transferred into my name with the help of Alki Tours. Well, they didn’t transfer everything! Because, I was told by Princess Cruise that I didn’t have a return from Vancouver BC port to Seattle while I was at sea! This was one of the worst experiences and trips ever!!! My mom was upset the whole trip and in a panic."

"Went on a wonderful 11-night garden tour and river cruise through Holland with Alki Tours in May of 2018. The booking process was simple and straight forward, the staff was friendly and helpful, the tour guides were wonderful and everything about the accommodations - rooms, food, cruise staff, entertainment, etc. - exceeded my expectations. I've always preferred to plan and book my own trips, but this was a game changer. Alki's experienced travel professionals have been all over the world and do a beautiful job of handling the logistics so you can just enjoy the experience. I will 100% travel with them again."