Universal Tours Inc

"Don't let Mrs Yến do sponsor paper work for your family in Vietnam. She's not professional even basic thing. My family got stuck couple years in VN because of her work. I have to pay 2 times for the fee & wait too long. Get away from her everyone."

"Provided all details needed for VN visa, but we found other cheaper online option"

"Not only Mrs. Yen is unprofessional, she has no integrity for her job whatsoever. I came in wanting to ask a few questions about my brother's sponsorship paperworks. And instead of giving me a proper consultation on what my choices are and the consequences behind it, she proceeds to take my money and said she will take care of the situation. I was very confused and gave her the benefit of the doubt since I believe she's the professional. After what she did to my brothers sponsorship paperwork, my 2 and 3 years old niece and nephew is now stuck in Vietnam without their mom and dad. If only I knew about the consequences or if she explained to me what will happen if we split up the paperwork, I'm sure nobody in their right mind would make that decision. It's not even about the money at this point. If you need a proper service, just go else where."

"Mrs. Yen is rude and unprofessional. They took my money but don't have responsibility. Worst experiences ever. I'll never deal business with them anymore."

"Unprofessional services. If you want to sponsor for your family in Vietnam, please stay away this place. They do not know how to finish the document at all. They just get your money and no responsibilities. I sponsor for my wife and my son in here that's my big mistake in my life. I wasted my time my money in here. They said sorry to me about their false. What??????????. Think twice before you come here. Các ban ko nên đen cho này đe làm giay to bao lãnh nguoi thân tai vì cho này ho ko bit làm gì ca. Chi tốn tiền bạc và thoi gian cua các bn. Tôi đã bi mot lan va tôi ko mun nhng nguoi khác bi nhu tôi."