Embassy Suites by Hilton Seattle Tacoma International Airport

"It's really quite run down. The carpet in our room was coming away from the walls and the walls were peeling. The breakfast is hot and good variety. The cocktail hour is a plus. The pool and hot tub are both pretty small and the pool has no shallow end, starts at a bit over 4ft. Location is ok. There isn't much to walk to, but there is an urban trail to walk or ride bikes on right behind the hotel."

"Good service, good location, great breakfast, VERY nice staff. Nice hotel overall except I stayed three nights, and two out of three showers I took were ice cold. Apparently this has been an ongoing issue for a long time. I was warned, but thought perhaps people were exaggerating -They weren’t. If they could find a permanent fix for this, I would have no complaints."

"I recently stayed at the Embassy Hotel, and I am compelled to share my disappointing experience regarding the housekeeping service. Despite my explicit requests, my room was consistently neglected and not cleaned. Each day, I returned to my room expecting it to be tidied, only to find it in the same unkempt state as I had left it. On multiple occasions, I directly requested the cleaning staff to ensure that my room was serviced. Unfortunately, these requests seemed to have been ignored or forgotten. The lack of cleanliness became increasingly uncomfortable as my stay progressed. The bathroom amenities were not replenished, the trash bins overflowed, and the bed linens remained unchanged. This level of service is deeply concerning, especially in a hospitality establishment like the Embassy Hotel, where guests expect a certain standard of cleanliness and attentiveness. The oversight in housekeeping significantly impacted the quality of my stay and overshadowed other aspects of the hotel's services. I hope that this feedback is taken seriously and that immediate measures are implemented to improve the housekeeping services. Adequate training and supervision of the cleaning staff may be necessary to ensure that such lapses in service do not recur. Guests should be able to trust that their accommodations will be maintained to the highest standards throughout their stay."

"Location was perfect for the tournament. Breakfast was great and breakfast staff was friendly. In fact most staff were kind except those regarding pool. They made it so room keys didn't open pool you had to ask. Then we're annoyed by it. The hot tub was yellow. The elevators were very slow and one was not working at all. With a full hotel that was a lot. Also parking was 22 dollars plus another 3 dollar parking tax that they don't mention."