Chown Hardware 333 Northwest 16th Avenue, Portland, OR 97209

"We spent about 20 minutes in the store looking at hardware for our new kitchen. They have a very good selection, but not once did we receive any greeting, or acknowledgement from a staff member that we were in the store, let alone assistance. There only seemed to be one or two other customers but apparently we didn't warrant the time of day. Guess they'll never know what we were planning to buy."

"This business is a terrible blight on the community. Their buildings occupy at least 75% of the block bounded by 16th to 17th Street and Everett to Flanders yet they have taken zero ownership of the sidewalk directly adjacent to their buildings. Everett, 16th, and 17th are constantly covered in trash. 17th Street has been lined with tents and trash for most of 2023, hypodermic needles are often dangerously mixed with trash and leaves. Even directly to the side of their main door I saw dog poop sit for days this week until someone stepped in it and smeared it on the sidewalk. With the money this business makes and their large staff they can easily have someone spend 30 minutes a day cleaning the surrounding area and alerting the appropriate authorities about illegal activity."

"Cheryl is a real expert when it comes to knobs, sink and faucets, really professional. Thank you ! It makes the selection a breeze."

"The service & knowledge was off the charts. If only more companies were like Chown. I went in with a pressing commercial issue. Tony explained what they could do and then -- without prompting -- CALLED out of store installers to help get the job done in a timely manner!!! Incredible. He also predicted all the needs of said installer. Chown will get all of my business moving forward."

"This is an amazing company and the services are second to none. Marriah specifically was our sales representative and was so helpful and thorough"