Red Wing - Beaverton, OR

"They did a horrible job putting the tuff toe on my boots that i bought from them. I had everything mailed to me. It came to my house looking like crap I had to drive an hour and a 1/2 to their store to replace it when I showed up the gentleman was super rude about it questioning why. I would not recommend anybody buy boots from him I had to drive to the Hillsborough store because they'd sold my boots they were supposed to replace with. The Hillsborough store is actually really good. Don't go to the beaverton Red wings boot store. Avoid it at all costs."

"I was greeted with a smile and received excellent customer service from a very knowledgeable young man. Great job from beginning to end!!"

"Took in a pair of my oldest boots for a resole and some repair work. The RW factory did not perform part of the service the first time requiring me to send them back leading to several months without my boots. The second time the factory made a mistake with my boots but, before I could even come in and see the mistake the store manager called me to inform me of the situation and immediately offered up several actionable solutions to the problem at hand. I’ve had my boots worked on before and never encountered so many problems and while that was frustrating and would like the note that RW needs to improve craftsmanship and attention to detail at the factory, I cannot fault this store or it’s staff for that. They were very upfront with the issue and completely proactive about finding a solution that worked for me. They could not have been more kind about the experience. Even though this store is out of the way for me I will definitely return again when it’s time to invest in a new pair of boots."

"My left foot pinkie toe is rubbing against the steal causing my toe to turn purple. And on my right the back is rubbing against the back of my ankle causing it to tearing my skin. Very uncomfortable. They do not have 8.5 only 8 or 9. These are boots for my new job that they gave me a voucher for.. land o lakes. Very unsatisfied. Joey Begay"

"Incredible service - kind staff. They use great tech to help figure out your shoe size and arch height. They have extra wide sizes and lots of insole options. They also gave me a free pair of extra long laces. These are the best shoes I've ever had."